New to Verizon, is this cammon?
So I have a 6 week old HTC Droid and it has a few problems so I take it back to the Verizon store and they tell me that they are going to send me a replacement. A few days latter I get a refurb phone to replace my brand new six week old phone. I dont like having bought a brand new phone to have only had is six weeks and now get stuck with a refurb. The worst part is that the phone they sent had way more problems than the one it replaced and yes they are going to replace it again with another refurb.
...
stephen5688 said:
So I have a 6 week old HTC Droid and it has a few problems so I take it back to the Verizon store and they tell me that they are going to send me a replacement. A few days latter I get a refurb phone to replace my brand new six week old phone. I dont like having bought a brand new phone to have only had is six weeks and now get stuck with a refurb. The worst part is that the phone they sent had way more problems than the one it replaced and yes they are going to replace it again with another refurb.
This is not just with Verizon but with any carrier. Had you taken it back before your 30 days remorse with the assumption in mind that the problem was prevalent since then, then I'm sure th...
(continues)
...
I own Verizon stores so no. I used to own AT&T stores so I wander. In 18 years I sold everything so I am a gypsy.
...
Industry standard.
I love it when customers tell me that at&t is screwing them by doing this. Welcome to america!
I love it when customers tell me that at&t is screwing them by doing this. Welcome to america!
...
It sucks OP but it is what it is...because of it often times if I pay full retail for a phone I'll keep it despite some of its hiccups. I want the one that's mine, but I get weird that way.
...
