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Return Policy for phone purchased at retail price?
If I decide to purchase a phonme at Retail (say the Imagio for $580) what is the return policy? Is it still 30 days and $35 restock fee? Also I know there is a limit of one return on a contract purchased phone. Is there a return limit on Retail price purchased phone with no COntract? So can I purchas a phone at retail today, return it within 30 days for another phone at retail, and again within 30 days later?
Reason I ask is cause I am not sure I want the Imagio, TP2, Omnia 2 or an Adroid phone. But I want something now.
--Eric
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MennoOct 8, 2009, 8:28 AM
You want to check with the specific store (for retail phones, I do not recommend online simply because of the chance that you won't be understood)
I know that for my company, we typically do 10 days/under an hour of talktime for retail phones. The reason behind this is that if you return the device, we can't sell it on a contract plan since it is "used" we do 30 days, no restocking fee on contract plans. We still take a loss if you return the phone, but not nearly as much.
I work for a premium retailer though, so I'm sure corporate does things differently.
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