question on buy 1 get 3 free offer
we have a 1 user verizon plan (expires on sept. 2005) and a 3 user t-mobile plan (expires in april 2005). we want to leave tmobile and go to a 4 user family plan with verizon.
1) if we include the 1 existing verizon account in the family plan. will it now have the same expritation date as the entire family plan?
2) will the existing verizon plan be elligable for a free phone (but 1 get 3 free) or it that only for new activations?
thanks
1) if we include the 1 existing verizon account in the family plan. will it now have the same expritation date as the entire family plan?
2) will the existing verizon plan be elligable for a free phone (but 1 get 3 free) or it that only for new activations?
thanks
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If the existing line is currently not eligible for an upgrade then it wont become eligible if you add new lines of service
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you might be able to get customer care to bump the upgrade date to sooner if you tell them you're gonna activate three new lines of service.
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A customer care rep should be doing that for any reason, even three new lines. It is outside of policy, and as a rep I hate to see cust service do that. Why is buy ine get two free not good enough. Stop being greedy, fulfill your contract and get a new phone for free with your NE2 once you are eligable. It is still a free phone, just have to wait a few extra months to get it.
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I would like to field this question, because I don't particularly care for what answers you've gotten so far.
If your contract for a single line is up in September of this year and you're coming off of a two year contract, your upgrade eligability date will be in July (contract is 24 months, upgrade eligability is after 22 months).
1) To answer question #1 if you add three lines of service and make all four lines be on a family share plan, then yes, all the contracts will then end simultaneously. This is because the VzW line you have now would change from a stand-alone plan to a family share plan which is a promotional change which requires a contract extension. This means you're signing a new contract for the new lines and a new con...
(continues)
If your contract for a single line is up in September of this year and you're coming off of a two year contract, your upgrade eligability date will be in July (contract is 24 months, upgrade eligability is after 22 months).
1) To answer question #1 if you add three lines of service and make all four lines be on a family share plan, then yes, all the contracts will then end simultaneously. This is because the VzW line you have now would change from a stand-alone plan to a family share plan which is a promotional change which requires a contract extension. This means you're signing a new contract for the new lines and a new con...
(continues)
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