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Need a answer to this....ASAP
Ok,
So my curve camera died and I am getting a brand new replacement (Not FRU). My question is this...
--I know on a fru you have to keep your original battery and battery back cover. But if you get a total brand new phone do you have still keep your old battery/battery cover? Or can you use the new battery and cover?
Someone let me know!! Thanks!
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i'm pretty positive you do not keep your old battery/door but you do still have to return your old phone
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dmackDec 31, 2008, 1:59 PM
That's my understanding also...
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I know thats the case for FRU units. but is it the same policy for brand new replacements
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keep the new phone, battery, and cover and return the old phone, battery, and cover
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Agreed. You send back exactly what you received... except you keep all the new parts. Actually they'd probably not do anything if you also kept the old battery and cover, but why risk it.
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surprise your camera died that is usually the last thing to break.
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FYI...with replacement phones, they can be new handsets or refurbished handsets. You really can not tell the difference of the phones when they are not in the box. You will get new phone and batt and door.
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well, I got a brand new curve, new battery door, and new battery. Thanks for all of those who responded!
Chris
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