New pricing packages effective 11/16/08
Thanks in advance!
I've also heard of a few feature changes but that's about it. Nothing that would compare with sprint.
If there were new (well better) price plans coming out they would be doing trainings for it. When the unlimited price plan came out they had us train all of our reps about this before they came out. So that's why I don't think any GREAT price plans are going to be coming out.
I think with sprint you pay an arm and a leg for data without a package (something like $10.00/MB whereas VZW is $1.99/MB) so the connect plan is kind of a nice little step up.
They come into our store where we have almost 20 different phone models on display (several showing off multiple colors) and the first words out of their mouths are "This is all you've got?"
For some reason Customers demand having as many options as possible, even if they are only really interested in one phone/feature. This is where the plans come from. It can get confusing, but if we dropped even one feature (or dropped the plan and added it all as features) there would people complaining that we were removing their choices and forcing them into a plan they didn't want.
Verizon does have a "simply everything plan." at $139.99 (129.99 if...
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You're talking about AT&T's Media Net Unlimited, which is $15 per month. AT&T's web site describes Media Net Unlimited as "unlimited high-quality video with CV, unlimited mobile web with MEdia Net and unlimited access to email, ringtones, games, music and more."
Verizon's version of this is VCast VPack, which is also $15 per month. VCast VPack gives you unlimited VCast Video services, unlimited Mobile Web 2.0, and unlimited browsing of these features as well as Get It Now, Verizon's application for downloading games, ringtones, and more.
OK. Now that we've covered the STAND-ALONE feature, let me venture into Veriz...
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At least AT&T calls them by what they are. They have the Talk and Text. Talk, Text and Web etc etc.
I could only imagine how hard it must be for you to explain this to Bob, from Mississipi who calls inquiring about these plans... yay!
the_eraser said:
It does clear some things up, and I thank you. I guess I got excited too soon. I just dont understand why you guys complicate things by giving those names that don't mean anything to the customer (even me, I work in the industry and to be honst with you, I still don't understand what's so special about this new connect plan.
At least AT&T calls them by what they are. They have the Talk and Text. Talk, Text and Web etc etc.
I could only imagine how hard it must be for you to explain this to Bob, from Mississipi who calls inquiring about these plans... yay!
confuse things??? coming from someone who uses ATT , i dont think you have much room to talk.
Sadly, it states that VZW is still not trying to be competitive with Sprints pricing plans, where if you get a 450 minute everything plan, you get unlimited text and unlimited web with no strings attached. Also, Sprints pricing is not specific to dumbphones or smartphones, all phones are eligible, whereas VZW and at&t still charge more for internet access on smartphones.
Don't get me wrong - I had high regard for Sprint for a very long time. I always thought that if I left VZW for a competitor, it would be for Sprint. But the once great company isn't what it used to be, despite the value of their plans.
For me, that speaks volumes - they 1.3 million customers last quarter. They've been giving away at no additional cost what they used to charge extra for, and still lose 1.3 million customers. I can't look the other way. I can't ignore the white elephant in the room. Sprint has awesome pricing right now - because they HAVE to, just to try and cauterize the area where their arms used to...
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