Phone Scoop

printed October 17, 2017
See this page online at:
http://www.phonescoop.com/carriers/forum.php?fm=m&ff=2&fh=1926824

Home  ›  Carriers  ›

Verizon Wireless

Info & Phones News Reviews › Forum  

all discussions

show all 10 replies

Win back department??

maverick96

Nov 14, 2008, 8:55 AM
Does anyone have the direct number to the win back department? I use to have it but have seemed to lost it...
...
MidnightDT

Nov 14, 2008, 8:57 AM
there is not a "win back department". there is a department that processes winbacks but thats only a small part of what they do.

are you wanting to return to verizon wireless within 90 days of leaving? if so call 800-922-0204 and they will transfer you to the right people.

if its been more then 90 days call 800-2-join-IN


hope that helps
...
maverick96

Nov 14, 2008, 10:35 AM
MidnightDT said:
there is not a "win back department". there is a department that processes winbacks but thats only a small part of what they do.

are you wanting to return to verizon wireless within 90 days of leaving? if so call 800-922-0204 and they will transfer you to the right people.

if its been more then 90 days call 800-2-join-IN


hope that helps


Ok thanks.. Yeah I had a number before from a lady that I talked to in that department that handles win backs.. It was just easier calling that department directly instead of going through CS. Thank you though...
...
maverick96

Nov 14, 2008, 1:27 PM
I know there is a direct number into this department that handles win backs as I had the number before. Is there anyone here that has that number??
...
MidnightDT

Nov 14, 2008, 6:53 PM
no. you do not call the win back number for customer service, that is not their job.

call *611 and select the option you are calling about and you will get the right person 24/7
...
maverick96

Nov 14, 2008, 11:56 PM
MidnightDT said:
no. you do not call the win back number for customer service, that is not their job.

call *611 and select the option you are calling about and you will get the right person 24/7



When and or where did I say I was trying to call the win back number for customer service???
...
MidnightDT

Nov 15, 2008, 2:59 AM
I must of misunderstood.
...
dmack

Nov 15, 2008, 4:33 PM
Winback-1-800-523-8573
...
Nofuzzqtip

Nov 18, 2014, 12:02 PM
Just had to deal with this today, the number is 800-311-3099.
...
epik

Nov 19, 2014, 1:53 AM
Awesome. And thanks for digging up a six year old thread.
...
sndhertz

Dec 11, 2016, 11:55 AM
I tried the 3099 number isn't valid anymore.
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2017 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.
1

This is a preview. Click for full glossary page.