Myself and my wife have the Dare and Venus respectively. I have read on here updates for both phones as far as software goes. I have spoken with a tech support rep who said they could not find the updates. I am curious because I see people here who have gotten it but wonder why I am being told something different. I live in the southwest florida market if that helps any, but please someone answer to me how or why I cannot get this update or if the rep is just being dumb. 😈