Is this really true??/
I couldn't credit a penny if I wanted to, I have to take the case to management and do some convincing.
Stupid. There used to be a $50 thresh hold, but they took it away from us. We're not trusted to make the decision ourselves.
The same goes for assisting the customer whenever they're in a store. I really don't care for those "I'm in one of your stores right now..." calls. 🙄