Sam a950/GIN app problem...
I have a Samsung a950, tried to download Eatoni Mail from GIN (with VZW) and now whenever I go to "Get Going" all is get is the hour-glass showing. All the other menu's work as normal. CS could not help, so I'm throwing it out here...
...
That's a strange one.
You said that you get the hourglass when accessing the Get Going GIN menu, but that all other menus work fine.
Let's test whether you can actually access the data network on those other menus.
Pick a GIN menu other than Get Going, choose "Get New App" or the equivalent, and see if it gets you the catalog for that category. If the catalog comes up, then you're accessing our data network just fine.
At that point, if you still get an hourglass on one specific menu, and it will not go away, we're looking at an issue with the phone, as we've proved the network is ok. Solutions there are as follows: Hard Reset ( battery removal while the phone is still on ), or a Phone Flash at a retail location ( software red...
(continues)
You said that you get the hourglass when accessing the Get Going GIN menu, but that all other menus work fine.
Let's test whether you can actually access the data network on those other menus.
Pick a GIN menu other than Get Going, choose "Get New App" or the equivalent, and see if it gets you the catalog for that category. If the catalog comes up, then you're accessing our data network just fine.
At that point, if you still get an hourglass on one specific menu, and it will not go away, we're looking at an issue with the phone, as we've proved the network is ok. Solutions there are as follows: Hard Reset ( battery removal while the phone is still on ), or a Phone Flash at a retail location ( software red...
(continues)
...
I had the same problem when I had my Samsung A950 expect I was trying to download Backup assistant and it did the same thing. I spent two hours on the phone with Tech support trying to get it fixed, by this time though Verizon had already replaced my phone 7 times and would not change me to a different model. So I ended up having to take it back to the store and they said they would give me another one for free, and I was like hell no. So I ended up buying a different phone at full price. Samsungs I guess are not what they used to be, at least I never had any problems on the GSM side but there is no way I am going back to AT&T(cingular).
...
Speaking strictly from my verizon Wireless experience, I've never had good experiences with the Samsung line.
Honestly, I'm very partial to LG. I own an LG8300 and it does everything I need and then some.
Honestly, I'm very partial to LG. I own an LG8300 and it does everything I need and then some.
...
I just bought a Chocolate(mint) and I love it. Even though the phone I wanted was the vx8600. I bought the phone online, could I take it back to a store and switch it out for the vx8600 since the price has come down on it?
...
Bock said:...
You said that you get the hourglass when accessing the Get Going GIN menu, but that all other menus work fine.
Correct
Let's test whether you can actually access the data network on those other menus.
Pick a GIN menu other than Get Going, choose "Get New App" or the equivalent, and see if it gets you the catalog for that category. If the catalog comes up, then you're accessing our data network just fine.
Other choices work like a champ.
At that point, if you still get an hourglass on one specific menu, and it will not go away, we're looking at an issue with the phone, as we've proved the network is ok. Solutions there are as follows: Hard Res
(continues)
...
