Hates the 8300?! 😲

All i know is that his phone's screen keeps going blank and the speaker phone audio doesnt work. His prior 8300 kept saying car kit.

I just want sure how Verizon's warrenty policy is on getting different make/model under warrenty. I thought it was after 2 replacements you get a different make/model. I also heard from someone you can get warrenty replacements through the 800# customer service.

He got them wet. That;s not the phone's fault.

I always thought LG was a lower quality brand. I read in a PC magazine that LG's were the most inexpensive phones for carriers to buy and that their compatability with VZW network is not as good as Motorola and Samsung.

Totally not true. Most LGs are good, Motorolas suck (see every phone other than the E815) and most Samsungs suck (see all with internal antennas).

Well, in my store, I send more phones and accessories to Moto for repair/replacement than I do ANY other manufacturer.... We also sell more LG than we do Moto. Sell more LG ship less in, sell less Moto, ship more in. The stats speak for themselves to me.

Are you kidding me?? The phones I see returned the least are Samsung and LG! We also sell more of these than we do any other phone. I see more Motorolas returned than anything!

Wow, someone has been giving you bad info... First of all I think I can explain why you are having an ongoing problem. You have been going to a store for your warranty issue, most likely the store did a phonebook transfer. As a result of that phonebook transfer there was some corrupt information transfered into the replacement phones, hence the phones are having problems. Run backup assistant to store your phonebook info, then do a master reset on the phone, then run backup assistant to restore your contacts.

If you still have freezing problems after that, call into 800 922 0204 and explain what is happening, the rep will transfer you to tech support and you will get another KRZR sent out to you, and if you dont take it to a store for a p...
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Car kit=water damage

All i know is that his phone's screen keeps going blank and the speaker phone audio doesnt work. His prior 8300 kept saying car kit.

car kit in lg equals water damage to charge port...

Most of the time, can also be physical damage or corrupted software. But the later two are much much rarer.

I talked to a lady who had a child spit a noodle into the charger port.. she cleaned it out and all was well

noodle but not water?

I'm pretty sure the noodle was wet.

Ok...Yes, you can just call in to customer service to get a replacement phone. 1-800-922-0204.
As far as getting a completely different model, from my experience the reps that handle the warranty issues have very strict rules they have to follow when it comes to replacing your phone with a different model. Usually, it's after you've had 3 replacements, and they all have to have the same problem. If they do decide to put you into a different model, it would be something comparable to what you currently have. You don't get to choose, they usually either just tell you what you're getting or offer you a couple different choices.
The best thing to do would be to just call customer service and BE NICE. Explain you're still having the same...
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LOL, i dont wanna be mean to them. I just want them so understand that the only make i trust is Samsung. Scares me getting another LG or KRZR. And i think the only comprable Samsung is the u540 or something like that. The Silver one with the black on the inside. Not as nice looking as the KRZR but im sure i can rely on it to work.

8300's better...

but yeah the U540 will work.

Like I said, you're best bet is to just call and ask. If nothing else, they'll still send you another KRZR. And if you still have problems, you'll have a little more leverage to get a different model.

LG VX8300 > Samsung u540

I would be delighted to **** your **** up.. What I need to do is pull up your account and see what **** you have and **** it up..all I need to get started is the last four digits of your social security number

🤣

The 700wx is a big improvement over the 700w, but I still favor my 6700.

primus said:
Your post has alot of incorrect information in it, but the big one I want to point out that is wrong is that you do not get charged shipping and handling on warranty exchanges unless you request faster than normal shipping or request a shipping option other than FedEx.

VZW doesnt want you to go to the store for a warranty exchange, they want you to call in and have it mailed out.

I've had 2 warranty replacements on my 700w in the store in the last 3 weeks.

Yes, you can get a different model phone! And yes, you can call CS to get it done! You can even send a message online! And yes, you can get a different model PDA or phone!

I had a customer who went through 3 or 4 Treo 700w's, and he came in last week with a xv6700, which he got through the warranty.

And, just yesterday, I personally got a moto v325 swapped out for a Samsung A930, through the warranty. I had an absolutely awesome rep who gave me several different options, and in the end she let me choose the phone I wanted.

It really does depend on what the problems were, the time in which you had the problems (I was swapping out my 325 every 2-3 months), and what rep you get.

Yeah. I refuse to talk ot an asshole or bitch. They'll hear the dialtone.

The only time a dif model would be sent out is if the problem the customer is having might be getting caused by the specific model, for example moto phones sucking and the customer keeps getting a phone book transfer so the phone keeps having the same problems caused by the corrupted phonebook that keeps getting transfered.. then tech support will probably swap it for a samsung or LG of the same class.. and in your example an A930 is not the same class of phone as a V325..

But that's also very rare, the only time they can really give you another model is if your phone is no longer made, so they send you a different model.

No phonebook transfers, I use backup assistant.

And originally, the rep offered me the Nokia 6215i or the 2366i as a replacement. Or, I could get whatever model I wanted, but I would have to pay the difference between the retail on the 325 and the retail on whatever I chose, plus extend my contract. We were discussing that option when I mentioned the a930, and the retail cost of that now is comparable to the 325, so she gave it to me as a FRU.

I realize I got an awesome deal here, as I went from a standard, non bluetooth, camera phone to a VCast phone. I know it had more to do with the rep than anything else. She was very sympathetic to the situation, especially the fact that I've been through 3 of those phones already, two within ...
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Not sure. I can't be on it all day because I got written up for it. UPDATE: they're gonna give me a 6700!! No more Treos for me!!

We pretty much got banned. They firewalled the lounge and every other forum except for the carrier's. 👿

I hated the Treo that I had got from Cingular.

650, 680, or 750?

I had the Crimson 680. I liked the way it operated. I like the color. The keypad was a little too small and the fact that I couldn't use my ringtones as ringtones for my contacts and I could not use my pictures as my wallpaper was very frustrating. 👿

Too many people call in and complain about the 680 & 650; but hardly ever the 750. Verizon should make a phone like the 750. Windows forever, baby!!

Yeah, I agree. Does the 700w or wx work like the 680 does?

No...The 3rd replacement should be a retail replacement. I've known some stores to order refurb phones of a diff model so as not to lose a retail phone, but it should be retail.

All companies work like that, I believe.