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Question for Verizon agents
Q_Q_QMar 10, 2007, 5:13 PM
i had a custie call me who lives in CA, her father lives in PA, she told me she was going to add him to her acct, i work for cingular so i dont know if thats possible, but i assumed it wasnt cause they're two different markets. am i right about that or will there be no problems with that setup?
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are you saying they want a CA phone number and a PA phone number on the same account? it wouldnt matter where they live otherwise.....
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Q_Q_QMar 10, 2007, 5:54 PM
i think she wanted her dad to have a local number in his area, so yeah i believe she does want that but i didnt ask her
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As long as it's the same billing system I see no problem.
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cingular corporate stores can I'm pretty sure but us agents I know at least us can't access any #s out of our market
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If she is going to add him as a line then he needs to have the asme local prefix as she does to share minutes. If she doesn't want to share and get him a number that is local to his area then that can happen too. Just can't share the minutes. She can activate a local number and send it to him then he can get it changed to his area when he gets the phone...Just no share plan option...
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My family is set up on the same plan and share minutes. They live in three different area codes in PA.
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Same markets can share fam plans. I can put a Richmond, VA number, A Washington DC & a Norfolk, VA number on the same fam plan. # different area codes, same market (WBV).
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