AVOID - AVOID - AVOID - AVOID - AVOID - AVOID - AVOID
After 9 mos. of using their service (unlimited auto bill)... I woke up one morning 02/01/10 and they had given my phone number to someone else and deactivated my phone! So all my calls were going to someone else!
I spent over 6 hours on the phone trying to get the issue resolved.
After about an hour they finally admitted they had erred in reassigning my number to someone else. And they indicated they would give me my number back... but... they could only do so... if... if drove 500 miles from Dallas (where I was located to St. Louis) to return to my original area code, so they could reactivate my phone in that area code. In the meantime... I ...
At long last... after 18 days of hell... I finally have recovered my original number, and my phone has been reactivated!!!
A great customer service rep in the Miami office of TracFone (not StTalk.com) diligently worked with Verizon for two weeks to recover my number. She was great... and... never, never, never gave up... until she recovered it, and reactivated by phone with the original number.
My comments above stand - DO NOT USE StTalk.com's service, unless you can afford to experience what I experienced!
But... if you do... make sure you get to the customer service management team of TracFone's Miami office - don't spend even 1 minute on the phone with the StTalk.com customer service team - they have no idea...