Huh? I sell almost a hundred Unlimited plans a month from my retail store, and like 2 or 3 might chargeback... decreasing cancels is all about properly educating your customer at the time of activation. I can't believe you have 30% of your activations charging back!
Being AT&T will not increase the inherent quality of your customers! lol
Different phones will draw in more people, but those phones will still be using the "cheap" network that Dobson has built up. You know, that cheap network that was the top rank service out of the 6 major carriers in vital network metrics, beating out AT&T, T-Mobile, Nextel, Sprint, and finally Verizon, in the massive NY3 market...