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Doc Drilla...Help,please!!

wearyrep

Dec 18, 2006, 5:19 AM
Do you know when we will have the settings for the wap/mms/cache reset for the w300i?? I have gotten numberous calls and can never get all the settings checked. I have used the z520a for most issues but that does not cover everything. Just had another call as a matter of fact.
Anything you can do I would really apprecite(btw I work midnights and can't call tier2).
Thanks 😁
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Doc Drilla

Dec 18, 2006, 5:12 PM
Try calling us before 9PM Central time. Last time I checked we got settings and everything worked out for the handset. What exact issues are you running into with the W300i?
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wearyrep

Dec 19, 2006, 2:20 AM
Ok I don't come in till 11pm est and it's the same as most handsets. The customer cannot access the internet or dl tones/send mms. Under waypoint all I get when I select on w300i is that it is under review.
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Doc Drilla

Dec 19, 2006, 3:04 PM
Send me an e-mail to dre.stubbs@dobson.net and I'll help you on this one.
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wearyrep

Dec 21, 2006, 4:27 AM
ok thanks very much doc 😁
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NinjaMonkey

Dec 19, 2006, 6:25 PM
You can also use the wap and mms settings trait from the ericsson site .... i'll show you later when i come into work ... they work fine i used them on one fo the super's phones and it fixed the problem .... you have to delete the old setting out first
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