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Replying to:  State of US Cellular by holycow12   Dec 10, 2013, 2:03 PM

Re: State of US Cellular

by maxymax    Dec 11, 2013, 10:52 PM

Not sure why nobody has talked about USCC for a while now. It's just as horrible as you might imagine. You thinking USCC being around 3-5 years from now? I'd say more likely 3-5 months at best! I can't even begin to describe the disaster that TOPS turned out to be. That's why CEO Mary Dillon left right before the roll out. She knew how bad it was and wanted out and nothing to do with it. The level of incompetency from corporate is almost criminal.

The iPhone didn't save the company. It was all renewals that initial weekend it rolled out. The company was really betting on the iPh to turn things around and I just don't think it happened. Yes, wait times are still 2 to 3 hours and customers are irate. You wouldn't even run a port-a-potty or garbage collection company this badly. I don't understand why anyone would still have service with such a poorly ran company. I wouldn't. Maybe they are gluten's for punishment. I think USCC's time left is running out soon. You can't run a company this badly, especially in a competitive environment like cell phones, and survive. TOPS will be remembered as the final nail in USCC's coffin. You were smart and got out before the company went to hell in a hand basket!

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