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New Social Media Policy

by thatcellguy    Jan 25, 2011, 8:53 PM

Recently left U.S. Cellular and found out from some of my former colleagues that there's a new social media policy that basicly says employees are not allowed to talk about US Cellular in any public platform unless authorized to.

From what i've been told this policy is meant to prevent customers from getting wrong information on forums and facebook. Somehow the reps who are trusted in working with customers every day and selling the US Cellular brand aren't trusted to talk about it on social forums.

I personally think this policy is more about preventing people from telling customers that the company thats supposed to care doesn't give a **** about its employees. It's charging more then ever for its services and paying its employees less.

My question is at what point does a companies policies start infringing on peoples rights to freedom of speech? Can this be seen as censorship? I don't want to draw to many conclusions on the legalities of such a policy but i'd like to know what you fellow posters think.

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