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Replying to:  US Cellular Employees Take Large Paycut!!!!!!!!!! by usccblood   Dec 1, 2010, 7:49 PM

Re: US Cellular Employees Take Large Paycut!!!!!!!!!!

by Burge97    Jan 25, 2011, 1:46 PM

I worked for US Cellular back from 05-07, when we did the switch to the 'wide area' plans... I have worked in different sales organizations as well as non sales organizations doing sales since. Here's a few comments.

1) Yes, you are getting a pay cut.

Make no doubt about it, you are getting a pay cut. We got the same pay cut back then when they decided to stop counting prepaid as an activation. Again, when they decided to stop giving credit for adding insurance.

2) You shouldn't be surprised.

I'm reminded of every other technology sales I've ever been in. When cell phones first were sold, sales reps were all B2B and grossed typically over 500k. Now, since its residential, and even moving into big box stores (like best buy), companies don't need as qualified of a sales rep for selling these. They wont tell you that directly, but they'll cut your pay, in essence, telling you indirectly. Think of copiers, automobiles, even vacuums used to be sold door to door and it was a great job. When I sold EasyEdge, no one came in asking for it. We had to actually sell it since it was a useless, buggy and overpriced option. No one even understood what it was, if i said it was an "app server", no one, including myself, would have understood that. Just last year, when I was unemployed, a guy called me up and asked if I wanted to sell phones in a best buy. He was the 'manager', clearly uneducated, and said he could give me 9 bucks an hour. I almost wanted to go on the interview just so I could punch him for being so insulting. But that shows how this industry doesn't require a high caliber sales rep like it once did.

3)The retail front of USCC is a sales organization.

You can spot sales organizations for several reasons. Sale organizations typically hire from within, and they do that since its the first step of brainwashing 101. Give someone who is nieve or slow some responsibility and that person will execute orders without question. I never heard of store managers getting promoted to DMs too much or DMs moving up, but they would always be able to tell you that the Sales Manager started as an RWC. Along with a sales organization comes BS.

4) If you feel you can earn more, stop complaining, start applying.

Nothing is worse than a person who just complains and does nothing about it. Maybe some on here will encourage you to bring it up with the company, maybe that's what your mother would tell you to do. That advice is bull and we all know it. If you can make more, hop on careerbuilder, or monster, or any of those other job sites and start applying now. The odds of you getting a pay raise are diminishing by the second. In another 10 years, the average RWC might be a high school student who works there instead of a movie theater.

5) Its not going to help you to try to use the "DO" in your defense.

Its specifically designed to channel your thinking onto what's best for the customer, or what's best for the manager. Arguing that the new plan isn't DO is like arguing with the IRS, if you're not wrong, they will find a reason you are, no matter what. So just give that argument up, and see USCC for what it is- a company that sets up cell towers and sells subscriptions to use it... After all, if they really believed in it at the top, would the f us (the customer) over with having to choose between 25 cents per text or 20 dollars for unlimited?

-Anon ex RWC.

PS I didn't write this to offend or sound gloomy. I actually came onto this site since I was looking into how good the Samsung Memorize is, and happen to stumble upon this. I hope though that this provides a piece of info that might help in some way.

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