why dont they work?

I don't know... i assume they crippled it, but that just seems like a really stupid thing to do. 😕

I'll have to ask around

Something is wrong with the software. I have sold only 2 of them and have had 1 of those customers come back already. She tried using the software and for some reason it does not work with the phone. Kyocera is working on a fix for the problem and it is supposedly going to be available shortly.

hopefully when its functional and my boss works me out a deal i will renew on it.

Well, that's not what the email said. It said that they download portion of the phone was to be disabled, not that the software was faulty. If it was disabled, then why not let the customers keep the hardware, since it is useless. It isn't disabled, they just don't want people using it. At least I'll bet that's what's going on.

Krickt has it right. The software isn't faulty at all. It's actually cause USC wants the customers to use EE instead of transfering the songs from PC to phone. I know the software isn't faulty cause when we got the phone in we played around w/ the phone.

I had a customer try to use the software and it did NOT work. She called Kyocera and they said that it is the software. I then called a service tech and they confirmed with me kyocera is working on a fix for the software and that it would be released. When the first Candids came out and the belt clips were faulty we pulled them all, and shortly after recieved a huge shipment of replacements from Kyocera. I truely believe this is the same thing with the software. Why leave the cable with the software if you can't do anything with the cable? It makes perfect since to pull both instead of just the software so the customer isn't just sitting there with a cable and have no use for it. But everyone is entitled to believe what they want, I gu...
(continues)

I'm not saying there isn't something wrong with the software. That actually would be a pretty typical thing for Kyocera to do. I don't understand the USCC not wanting people to put mp3s on a music player phone. You can't download mp3s (songs)from EasyEdge unless you are getting ringtones. USCC has blocked the phone from being able to use a transfered song as a ringtone, so why block ways to use advertised features.

🙂 The Problem Isn't In The Software.. It's The Phone It's Self. I Installed The Software And Made A Few Changes On The Phone And It Works Properly!!!

I kinda figured it didn't really have much to do with the software. I figured if anything was screwed up USCC did it when they locked up features on the phone. The email they sent us implied that if I don't send the cable and software back to them, (even though it's marked on the box that it's included) that I will be charged for it. Not cool.

All you need to do to get the software to work is go into the service menu or programming menu.. not sure what it's called... And Enable Dial-up Networking. After You Do That The Software Will Pick Up Your Phone!!!!

Right, but you still can't use songs that you download as ringtones, I use the software for Nokia on my phone and it works fine, even though USCC says it won't.

I use the phone in file trasfer mode and save the ringtones to the saved sounds folder. Then they work as ringtones!!!

i think that as long as the songs you are saving are midis, they work. that is what i've been doing anyway. however, i know that mp3s won't work as ringtones. haven't tried any other file formats.

I went to my local US Cellular and was told that all bluetooth features except for the headset were disabled, including the transfer of .MP3's via bluetooth, because they were afraid of people placing corrupted files on the phones. So, without the SPC (which they refuse to release to me), I can't put .MP3s on my phone. I'm rather upset. And looking for a way to find my SPC.

Also, I read that the only way to use MP3s as anything but contact-specific ringtones is to change their extension to .mid. I have no guarantees that it works, as I haven't tried it yet, but that's what I've seen.