Sprint's customer service - another horror story
* i have NEVER reached a rep without being on hold forever. and if i'm calling with a grievance, the rep i 1st reach is not able to help me i'm being transferred to another rep - which involes more hold time, and so on and on. more than once, a rep has asked me if she could put me on hold, and before even i could respond no, she put me on hold anyway.
* i always call them using *2 from my cellphone. in my opinion, it is very unfair to charge airtime for talking to customer service. given their average hold time,...
advice, need new sprint device; i500 vs. treo 600
new to VIsion. thanks for help
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Got Ready Link??
Just wondering if anyone in here as the Sanyo 7200 (aka RL2000). I love the way this phone looks (plus it's a Sanyo...oh those Sanyos... ) So I wanted to know is it worth me leaving At&t for. I had Sprint before but I left because of their CS and prices. I am thinking of coming back "home" to them but I see they are still rolling out new things so I am trying to wait and see what else they have up their sleeves. Another reason I am comtemplating leaving At&t is Sprint's RL service...but is it any good? I am not liking the $15 extra charge just to use it though I think they should create plans with the RL included like Nextel does with it's plans. Anyway any info would be appreciated...especially from a Sprint rep ...
And what about the speakerphone? Is it sufficiently loud and clear?
I am a novice user and was wondering since the phone specs say it operates at 1900 mhz does that mean that it will not pick up an analog signal?
Help! Need Advice
currently in a 2 year agreement which ends on 2/18/04, according to
the website. I have 2 phones: LG5350 and Samsung 8500. My current
500 Anytime Shared Minutes
Unlimited Nights and Weekends 9pm-7am
Unlimited PCS to PCS on both phones
Equipment replacement on both phones
No Vision at this time
My wife and I are wanting to both upgrade to the Sanyo VM4500/5500 RL
phones so that we can use the RL, Camera, and Video. Is there any way
that I can get a deal from Sprint so that I do not have to pay full
price on both of these phones? I have contemplated contacting
retention with the threat of switching to Verizon, but I...
New plans after the holidays?
Hope you can help. I'm currently a T-Mobile Customer, but wanting to switch over too Sprint, Manly for the 3G Network, and the new Ready Link service and the new Mobi TV. I currently have the Nokia 3650, love the Phone, it's more like a PDA. I'm interested in the Sanyo SCP-5500 / VM4500. I know I will loose some of the features I came too love on my 3650, like Blue tooth, Infrared, standard 16 MB +. I enjoy loading software / applications and I'm not sure if the SCP-5500 can handle the task, can anyone give me a few details on Memory capabilities for this unit, also does the SCP-5500 have a Real-One player, I know it takes Videos like my 3650 and has a Move Light and Flash as my 3650 does not, can you send the...
Stay away from Sprint. Read this horror story.
Cust service is extremely slow (try to call customer service instead of the sales line. If you're not ...
Think twice about Sprint PCS & take the LEAP of FAITH like they say.
Wireless Service Off of Sprint's Network??
Best Signel Strengh phone from sprint
how do you like the phone? if anyone of you knows, how is it different from the old red 3585i? i used to own a 3585i and occasionally it used to 'restart' on me without any known warning (it used to be patched up with the latest firmware/PRL updates)
i am eligible for up to $150 towards a new sprint phone being that i've been with sprint 4ever.
if you ever ran accross such a phone let me know how it stands up...i got 2000 shared mins between 3 phones for $85 with nights&weekends starting @ 7.00 P.M (3000 mins weekends) + unlimited vision
i'm aware nokias are not vision enabled but i can live with that.
if you don't like the nokia @ all what phone would you recommend...or should ...
help - using phone as a modem to access internet
I have been told Sprint doesn't advertise this possibility because they want us to buy their expensive wireless cards and download at per KB data rates.
1. Are there any provisions in place for Sprint to block this or charge per KB?
2. Will minutes be deducted from my plan while using the phone as a modem through Vision?
2. Any advice on configuring and accessing the system would be greatly appreciated.
designs on the phones