Samsung: We Are Not Charging Carriers for Android Updates
Updates not a core part of their business model
New apps not able to run on your old OS version? Samsung could not care less since it gets no cut of Market sales.
It should be no surprise that updates have not been a priority. Samsung's focus is on new devices - look at CES - and they are not responsible to consumers or developers to upgrade the software on existing devices.
This is the nature of Android itself: Google has no say in these updates except for its own Nexus devices.
tl;dr Don't hate the player, hate the game.
The problem lays with the big 4 carriers. They don't want the Galaxy S to be bigger and better than their top phones.(G2,Evo,Droid X, iPhone).
With BB and iOS, any App sales or good/bad press is directed at the OS company. They control all the phones with that OS.
With Android, Google makes the OS but it's up to the phone manufacturer to do the updates.
It's sill to expect lightning fast response time to something that's basically lost money for the manufacturer.
Sure, they don't want bad press BUT this is a new paradigm where phones are expected to get upgrades vs past market experience that you get what you bought on day 1 (with maybe minor updates).
Maybe you mean only that since their business model isn't based on software that they don't know how to handle software updates, that might be correct. But if you mean that they are intentionally being incompetent as part of a strategy to encourage people to buy more Samsung hardware, as I said I don't think that strategy makes business sense. No company has ever become profitable by deliberately offering ...
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