Phone Scoop

printed November 18, 2017
See this page online at:

Home  ›  News  ›

Best Buy Offers Buyer's Remorse Protection with 'Buy Back'

Article Comments  

all discussions

show all 11 replies

This is Awesome!!


Jan 12, 2011, 11:38 PM
So this is how it works, 2 examples:

Sprint Customer:

So as a Sprint Premier customer you can upgrade once a year. You go to Best Buy and get your new HTC EVO on contract for 199.99. Add 59.99 for buy back, but since I want my device protected I than get Buy Back for 29.99. A year passes ans there is a new EVO that retails for 199.99. I give Best Buy my old EVO and they give me 325 dollars. Now I have a new EVO and 125 extra in my pocket to buy accessories.

Verizon Customer:

My phone just went out and I need a new phone now, I am hearing rumors there is an iPhone 4 coming out on Verizon but there is no confirmation and I need a phone today. I upgrade to the HTC Incredible since Best Buy is selling the device for free. I pay 59.9...

Jan 13, 2011, 12:03 AM
Fool! How do u get bestbuy to pay you 325$ for your used 1 year old evo? They only pay you 40% ! unless evo retail new for 812.50$ ! and don't forget they also charge u 70$ to join this scam program!

Jan 13, 2011, 9:34 AM
Sorry, you will get 259.60 back which is still good chuck on change.

Jan 13, 2011, 4:37 PM
It's not a scam program. It's for people that don't want to deal with the hassle of an eBay or Craigslist. It's a pretty decent deal if you're a Sprint premier customer and are eligible for full upgrade price every 12 months. You could conceivably never pay for a phone again (as long as Best Buy continues to honor the program.)

Also, your numbers are incorrect. It's $59.99 to enroll with a smartphone and you get a 50% discount if you bundle it with Geek Squad Black Tie Protection. Meaning the plan is 30 and you have it covered under a plan that is very competitive with carrier insurance, and in some regards, better.

Just please, before you attack people and call them "stupid" get your OWN FACTS RIGHT.
Ask The Shack

Jan 13, 2011, 8:55 AM
You didn't read it corectly. The money you get back is a percent of the purchase price, not the retail value. Lets say that the Buyback costs $50, and you get an Evo, You'd get 50% of $200 between 1 and 6 months, so you're paying Best Buy $150 to "rent" a Evo for up to 6 months.

It's a horrible deal.

Seriously, re-read the story, they say of the purchase price.

Jan 13, 2011, 9:12 AM
You are incorrect there.

The buy back is off the full retail value. So you pay 199 for the evo the percentage of buy back comes off the 599 retail price.
Huge benifit if your a sprint premeire customer because you upgrade every year. 40% of 599 pays off a new phone easily.

its 60 dollars for any phone retailing 349.99 or higher (half off when you get black tie)

and 30 dollars for any phone retailing 349.99 or lower.(half off when you get black tie)

Jan 13, 2011, 9:41 AM
Thank you, someone understands it

Jan 13, 2011, 9:40 AM
You either read it wrong or the article presented it wrong, I work for Best Buy so I know how the program works.

Jan 13, 2011, 9:51 AM
same =P

Jan 13, 2011, 1:12 PM
Wouldn't be the first time a best buy employee got something wrong.

I highly doubt they give you a % of the full retail price when you return the phone. I will confirm the program for myself.

Is Dave Sprosty still one of the head buyers at Best Buy? The crook.

Jan 13, 2011, 7:05 PM
Why would anyone bring their phone back that they paid a $1 for then if they only got back half of what they paid lol

You get a percentage back of the retail price depending on how long you've owned it and what condition its in.

The perfect thing about this is, if you bundle it with black tie protection and you break your phone you can send it off for repair and as soon as it comes back it will be in good enough condition to get the full money back that you deserve.

Jan 13, 2011, 4:39 PM
Incorrect. You get the percentage of the RETAIL PRICE. In other words, 40% of the 599.99 regular price of the Evo.

I work at Best Buy Mobile and have gone through all the tedious training on this new program.

This forum is closed.

Please log in to report a message to the moderator.

This forum is closed.

all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram


All content Copyright 2001-2017 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.

This is a preview. Click for full glossary page.