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T-Mobile to Charge $1.50 for Paper Bills

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soon 99 cents a min for 611 customers service?

netboy

Aug 10, 2009, 6:46 PM
soon 99 cents a min for 611 customers service?
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BLubak1

Aug 10, 2009, 8:12 PM
I remember way back into ancient history (relative to wireless standards) when Sprint charged $3 just to talk to a CSR! If you Google, you can still find the backlash of complaints about it (e.g., http://www.complaints.com/march2002/complaint oftheday.march24.6.htm). That's why I'm a bit stunned that a carrier is trying to nickel and dime for the absolute bare basics again.
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Mark_S

Aug 11, 2009, 7:30 AM
Absolutely right!
Now that carriers figure that their plans, etc., are giving their customers so much, now it's time to suck back some revenue in other subtle ways. This is where post-paid carriers are going to lose people to pre-paid eventually. 😕
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flip mode

Aug 11, 2009, 3:17 PM
yup i couldn't have said it better, there is no shame to these companies anymore. like fees to upgrade, its bad enough you're about to be stuck in a 2 year contract again, they wanna slap a fee also. so if you want a "free" phone it's never really free.
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mrpmpfan

Aug 11, 2009, 8:51 PM
I hope so because customers call in for the dumbest things. Like having me explain to them each and every feature on their device. Its called a manual or the internet...read.
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