T-Mobile to Charge $1.50 for Paper Bills
T-Mobile has decided to charge an extra fee for customers who wish to receive printed, paper bills. This new fee is for anyone wishing to receive a basic "summary" bill, and it will cost $1.50 per month. T-Mobile already charges customers who wish to see in-depth bills (which detail all calls, text messages, etc.) $1.99 per month. Now, customers who wish to receive a detailed, printed bill will be charged a total of $3.49 per month. T-Mobile customers may opt-out of receiving paper bills altogether to avoid the extra charges. T-Mobile plans to notify all customers of the upcoming change in their August bills, with the charge taking effect starting September 12.
Sprint Giving Away 60 Days of Amazon Prime
Sprint today said customers who add Amazon Prime to their account during the month of July will be eligible to receive 60 days of Prime benefits for free. Sprint charges $10.99 per month for Amazon Prime, which is added to wireless bills as a subscription.
Boost Offering to Slice MetroPCS, Cricket Bills In Half
Boost Mobile today introduced a limited promotion aimed at enticing MetroPCS and Cricket Wireless customers to switch. Boost will cut the monthly service fees in half for Metro and Cricket customers that sign up for Boost service between now and July 20.
T-Mobile Settles FCC Cramming Charges for $90 Million
T-Mobile today agreed to pay the FTC and FCC a total of $90 million to settle accusations that the company was complicit in allowing third-parties to charge customers for unwanted services. An FTC and FCC investigation found T-Mobile guilty of breaking the law by "engaging in an unjust and unreasonable practice of billing consumers for products or services they had not authorized; and failing to provide a brief, clear, non-misleading, plain language description of the third-party charges on the telephone bills sent to consumers." A minimum of $67.5 million of the fine will be set aside to repay customers who claim they were overcharged.
Verizon Confirms Pending $20 Upgrade Fee
Verizon Wireless today confirmed to Phonescoop that it plans to charge customers $20 to upgrade to new devices beginning April 4. The fee will apply to customers who buy handsets with installment plans, or buy phones at full price.
Full Statement from T-Moble USA
Beginning with August bills, current T-Mobile customers will receive notification that provides them with instructions on how to "opt out" of the paper bill charge by receiving a paperless, elect...
since thats tmobile customers fault
damn u ...
Eh... I can go either way though. If a little charge like tha...
Rose Mary White
Where there is one...there is another.
If they really cared....
How can this be a problem?
Go Green Initiatives ???
I certainly expect this to trickle down to the rest of the carriers soon. It's a shame. For all those supporters who see this a go green movement, I hate to tell you but that has almost nothing to do with it.
Electronic billing saves carriers money on postage, billing departments, and paper. It encourages self serve to drive traffic to the internet store as opposed to retail locations. Any employee of any carrier (corporate offices) has probably seen their business shift from selling to servicing.
And as far as going green, take a look at all the collateral and merchandise the retail stores dispose of. And for what? Change in font? I love my job, but this is certainly the start of the decline for wireless employees. ...
soon 99 cents a min for 611 customers service?
If they don't want to spend the money to bill me...
Fine by me