Senators Propose Wireless Consumer Protection Bill
unfair?
as far as the "early termination fee" goes, it's the consumers choice to sign a contract to get a discounted price on a service instead of paying the normal charge. it doesn't make sense to break a contract and not have any reprocutions.
I also find it odd that they don't note complaints by company like they do for the automobile industry. why would you group them all together. if company A is getting massive complaints and company B only gets a few, well there's the "unfairness."
to me it's just the governments excuse to put there noses in and "regulate"...
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I do know my company makes sure we tell the customer if there contract will be changed before we even go about doing it. My company only has contract extentions on changing your plan or upgrading your phone at the discounted price. when it comes to all the features, they don't even touch the contract and don't charge any fees to take off or add them.
so the point is, when it comes to the studies they conducted, they grouped all the wireless companies together as one. each company has different rules and regulations when it comes to the actual contract and changing or breaking it.
You offer two discounted prices for the phone depending on one or two year contracts.
A minimum plan is specified for that service provider to recover that discount over the one or two year period. The customer should be allowed to upgrade or downgrade service plans as long as the plan meets minimum requirements. Personally though I think keeping a current account with any plan is enough.
Insurance. If the customer lost the phone, then they either have to pay full price for a new one or use their insurance.
It's as simple as that folks. Their is a local carrier that does it that way and I think it's fair. They do however offer upgrades while still under contract by extending y...
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every six month you get some sort of upgrade discount.
I understand if I'm getting a subsidized phone, I have no problems with that, but even so as a person said in a pervious post, you upgrade, they charge you an upgrade fee and you're deboxing, and changing sim's, you sign on initially, if you can't talk them into waving start up fee's, bang they get you again.
No other industry does this, you don't buy a new car, have a car loan, pay ...
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T-Zag said:
That Comparison is absolutly rediculous and makes no sense what so ever. Buying a car and a cell phone are absolutely nothing a like and you are an idiot for making that compasison.
Well I guess name calling makes you right..
the wireless industry does need a little bit of revamping, but I don't believe the government needs to really get too involved with it. It called the people's voice.
oh, and there are TONS of similarities with purchasing a car and a phone. why do you think a lot of companies hire ex-car salesmen.
A company could have there lowest price plan be $80 or very limited coverage, but have that one phone everyone wants, so the consumer would have to be stuck with that service.
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