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Apple Hopes to Resolve iMessage Glitch

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It is intentional...

thebriang

May 22, 2014, 4:45 PM
They have known about this "issue" for a long time, hundreds and hundreds of posts on their "support" site but even many of their own support people don't know the simple resolution.

The fact they didn't disseminate the solution to their own reps shows it was intentional, "maybe you should go back to an iphone" being a phrase Ive heard more than once as a "resolution". It has an easy fix, both on the device or numerous ways on the apple server side but apple being apple, we better pretend its a very complex issue and took us all these years to fix.

That's why we ignored all your complaints about it for years on our "support" site.

Oh thanks Apple, you guys are great.
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Rixx

May 22, 2014, 9:06 PM
Call me a tech geek but if you are updrading to a different device then you woul dnaturally wipe the iphone and turen the iMessaging (off) before you switched. Thats what I did and I never had any problems.
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T Bone

May 23, 2014, 7:21 PM
The root of the problem is that iMessage actually interferes with the customer's relationship with their carrier, placing themselves as a 'middle man' between the customer and the carrier. And the most obnoxious thing about this is that it that most iPhone users don't even know what iMessage does, many don't even know what iMessage IS....Apple is putting itself between the carrier and the customer without the customer's knowledge or consent.
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