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T-Mobile Trims Headcount

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Top message:  The outsider coming in effect. by The_Real_Deal   Mar 28, 2013, 9:41 PM

Replying to:  Re: The outsider coming in effect. by Jayshmay   Mar 29, 2013, 9:00 AM

Re: The outsider coming in effect.

by deanwoof    Mar 29, 2013, 12:06 PM

That's also why tmibiles new plans have virtually no overages. Besides calling in to complain about coverage I'm sure bitching about going over minutes is the most common. This saves the company credits and the eventual need for more customer service agents.

I smell another layoff in a few months. Oh wait I lied, since tmobile already outsources a lot of their agents.

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