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Verizon Wireless Sued Over V710 Bluetooth Limitations

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Replying to:  Idiots.....all of VZW customers by gjh311   Jan 20, 2005, 10:34 AM

no, verizon's site was not always clear

by johnpaul191    Jan 23, 2005, 12:55 PM

at first the Verizon site did not have the section explaining what bluetooth profiles were supported, and it had a line about how you can use bluetooth "to connect to your handheld or desktop PC any time without wires". at no point did they explain you would connect to your desktop just to use the cell phone as a modem (why?).
the orig Moto page for the phone boasted all the phone's abilities including wireless file transfers etc etc etc. since then Moto has revised it to meet what they had to lock out.

my point is IF you did your research and read up on the Moto page, then the verizon page and got the phone when it was first released there was no official indication that the phone was crippled. the verizon sales staff are generally worthless so they could not help. verizon's support people are very limited and can ONLY try to answer questions about computers that run a microsoft OS. anyone else is on their own.

if you did not read sites like this, you would not have known for a long time about the phone being officially crippled. it eventually made it into the WSJ and other mainstream publications, but that was well past the 15 day trial period for early adopters.

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