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Verizon Wireless Sued Over V710 Bluetooth Limitations

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Replying to:  Relax and think this one through... by Stevo2k4   Jan 17, 2005, 3:56 PM

Re: Relax and think this one through...

by mlaurel    Jan 18, 2005, 6:14 PM

I don't agree with your comment Steve. I think you're not appreciating the whole situation here, and the fact that many of us were "burned" and misled as consumers.

For one, you need to look at the underlying reason as to why the Bluetooth was disabled. It wasn't for a technical reason or some issue with Brew licensing. Fact is, Verizon did it as a means to increase their revenue and FORCE people to use their absolutely stupid picture messaging service.

So how does "buyer beware" apply if I was specifically told by the Verizon rep that YES, the phone would allow me to connect to my computer and transfer images.

I was also then told by a Verizon technical support rep ALONG with a Motorola support rep that a patch was in the works and would be available within the next few weeks (yes, I actually had both support reps on the phone at the same time if you can believe that).

Regardless, I went back to the store and told the sales rep what a s**t he was, in front of everyone (hehe). I ended up getting thrown out of the store, but damn it felt good Smile

In the end, my 15 day return date was exceeded and I ended up selling my phone on eBay for a loss along with taking the $$$ hit to get the f**k away from Verizon.

I may be partially to blame here... I realize I should have wasted the 2 hours of out my day and return the phone immediately and wait to see if a patch would emerge. I should NOT have been the trusting consumer that I am... was.

In the end, I'm almost certain Verizon lost more customers and $$$ that what they thought they'd gain from their stupid pix msg service.

I think this lawsuit is a good idea, so that the carriers will take note and not try to pull slick moves like this in the future.

Bottom line... they were wrong. And if you agree with them, you're wrong too.

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