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Verizon Wireless Sued Over V710 Bluetooth Limitations

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Rock and a Hard Place

schnozejt

Jan 17, 2005, 1:44 PM
Seems like VZW was stuck in between BREW developers and customers; VZW would been sued either way, for example if the V710 had full all profiles enabled then VZW would of been sued by the BREW developers.

Oh and the statement, "connect to your PC or PDA whenever and wherever you want." That's true--> you can connect to your PC or PDA to connect to the internet, that's is all. When I read that statement I don't automatically assume in can connect to my pc or pda to UPLOAD/DOWNLOAD OBJECTS.
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pcrisp07

Jan 17, 2005, 1:55 PM
Yeah thats true. I have never used a v710 but I can imagine how pissed everyone is. I transfer videos pictures and MP3s to my phone all the time.
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Big Daddy

Jan 17, 2005, 1:56 PM
FALSE ADVERTISING
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coldsteel

Jan 17, 2005, 6:09 PM
How? That line does NOT say 'transfer files to or from your computer'. it says 'CONNECT to your computer'. BIG difference.
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Big Daddy

Jan 17, 2005, 6:11 PM
the only difference is in your mind
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coldsteel

Jan 17, 2005, 6:18 PM
No, the difference is in the WORDS I use. If I say I can pee 5 meters away, that does not mean I am saying I can pee in a cup at 4 meters. Considering the... intelligence of some of your posts, that analogy should appeal to you. Rolling Eyes
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Big Daddy

Jan 17, 2005, 6:19 PM
I am only intelligent when compared to some
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akaszuba

Jan 17, 2005, 6:20 PM
Not exactly, there is a huge difference. Did Verizon specify anywhere that it had the function to transfer files? If they did, please point it out to all of us where "The Cellular Demon", Verizon Wireless stated that you can transfer files between devices.

And this is coming from a person that doesnt like Verizon. But just because I dont like them doesnt mean im going to shove my head up my ass, act ignorant about the sunject at hand and curse them ever chance I get, I have a little more class than that.

Yeah, most of the phones support that profile. But then comes along a phone that doesnt and everyones crying crocodile tears because THEY payed for the phone, because THEY wanted something, but THEY didnt take out the time to get t...
(continues)
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Aleq

Jan 18, 2005, 10:32 AM
akaszuba said:
I cant even imagine how you people would go car shopping. "What?! This car cant fly in the air like an airplane!? The ad said that this car flys!!!!!! But it doesnt fly like an airplane, Im sueing Ford!". I think it would be something alone the lines of that.

Just my 2 cents, dont spend it all in one place.


A closer analogy would be if all your friends had bought identical or substantially similar models of Ford from different dealers, all of which did indeed fly, but you bought yours from Dealer X who disabled the flight function because Dealer X owns a lot of stock in airlines. I feel that a customer has a reasonable expectation, if they have checked out the phone through the ma...
(continues)
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JonesMan

Jan 18, 2005, 11:38 AM
Aleq said:
akaszuba said:
I cant even imagine how you people would go car shopping. "What?! This car cant fly in the air like an airplane!? The ad said that this car flys!!!!!! But it doesnt fly like an airplane, Im sueing Ford!". I think it would be something alone the lines of that.

Just my 2 cents, dont spend it all in one place.


A closer analogy would be if all your friends had bought identical or substantially similar models of Ford from different dealers, all of which did indeed fly, but you bought yours from Dealer X who disabled the flight function because Dealer X owns a lot of stock in airlines. I feel that a customer has a reasonable expectation, if they have check
...
(continues)
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shadedpain4

Jan 18, 2005, 11:45 AM
Aleq said:
Why, if you are researching a Motorola phone, would you go to a Verizon web site to find out the functions? .


Um, because you are buying the phone through Verizon Wireless to use with Verizon Wireless' service, and has been configured to operate *by* Verizon Wireless.

If you were purchasing the phone directly through Motorola then i could see your point.
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Aleq

Jan 18, 2005, 12:01 PM
As I point out to my customers CONSTANTLY, I am a customer care rep for a WIRELESS PROVIDER. We do not build, or directly market phones. We make it easier for our customers to use the service we provide by testing, optimizing and subsidizing the price of handsets, but we don't MAKE them. I direct customers to this web site as well as the manufacturer's web sites to gather information with which to make an informed decision as to which phone will best suit their needs, and I will help out with information to the best of my ability. What I cannot, and will not do, is to categorically state that one handset manufacturer or model is better or worse than any other, or that the customer SHOULD buy according to my recommendation. As a care rep...
(continues)
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shadedpain4

Jan 18, 2005, 12:15 PM
Aleq said:
Too bad more VZW reps didn't have the same point of view...


Who's to say they don't? Or course with all of your careful ethical checks of your actions, im sure you wouldnt make that statement unless you had some proof yourself that specific VzW reps acted otherwise.....
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Aleq

Jan 18, 2005, 12:18 PM
Elsewhere in this discussion was an example of a VZW customer being told by a store rep that file transfer was enabled on the handset, then when challenged to prove it with the customer's BT laptop backed down and said they couldn't prove it because they weren't allowed to mess with someone's equipment. Hmmm. Sounds like somebody being caught out in a BS mode to me, but YMMV...
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shadedpain4

Jan 18, 2005, 12:20 PM
Aleq said:
Elsewhere in this discussion was an example of a VZW customer being told by a store rep that file transfer was enabled on the handset, then when challenged to prove it with the customer's BT laptop backed down and said they couldn't prove it because they weren't allowed to mess with someone's equipment. Hmmm. Sounds like somebody being caught out in a BS mode to me, but YMMV...


Ah silly me. Someone else posted an anonymous story on a message board about it. Ethical check clears there, that's airtight!
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Aleq

Jan 18, 2005, 12:29 PM
Yeah, and independently many many people came up with the very same impulse--to falsely accuse VZW reps of lying and misleading them about which BT profiles were enabled on their phones, such that they managed to bamboozle a law firm into filing a suit, purely on their malicious say so. Occam's Razor says that VZW reps more likely than not did indeed misrepresent the phone capabilities. But, as I say, YMMV, and do keep in mind that paranoia IS the number one killer of Internet users.
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coldsteel

Jan 18, 2005, 12:31 PM
Of course, the law firm filing the suit HAPPENS to come from the same area as the moron threatening this SAME lawsuit last month on the VZW forum...
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shadedpain4

Jan 18, 2005, 12:32 PM
Can i get a definition of "YMMV"?
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Aleq

Jan 18, 2005, 12:33 PM
Your Mileage May Vary
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shadedpain4

Jan 18, 2005, 12:47 PM
danke
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Aleq

Jan 18, 2005, 3:18 PM
De nada!
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joachim

Jan 17, 2005, 1:56 PM
schnozejt said:
Seems like VZW was stuck in between BREW developers and customers; VZW would been sued either way, for example if the V710 had full all profiles enabled then VZW would of been sued by the BREW developers.

Oh and the statement, "connect to your PC or PDA whenever and wherever you want." That's true--> you can connect to your PC or PDA to connect to the internet, that's is all. When I read that statement I don't automatically assume in can connect to my pc or pda to UPLOAD/DOWNLOAD OBJECTS.

why else would you want to connect to your pc if you couldn't upload/download?? i think verizon deserves to be sued for this..clearly a case of false advertising...
verizon sucks..
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muchdrama

Jan 17, 2005, 2:03 PM
joachim said:
schnozejt said:
Seems like VZW was stuck in between BREW developers and customers; VZW would been sued either way, for example if the V710 had full all profiles enabled then VZW would of been sued by the BREW developers.

Oh and the statement, "connect to your PC or PDA whenever and wherever you want." That's true--> you can connect to your PC or PDA to connect to the internet, that's is all. When I read that statement I don't automatically assume in can connect to my pc or pda to UPLOAD/DOWNLOAD OBJECTS.

why else would you want to connect to your pc if you couldn't upload/download?? i think verizon deserves to be sued for this..clearly a case of false advertising...
veri
...
(continues)
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Big Daddy

Jan 17, 2005, 2:05 PM
Thats right, they will bend to our will, we will not bend to theirs, DAMN THE INFIDELS Twisted Evil
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superman1490

Jan 17, 2005, 3:20 PM
A good use of bluetooth is to tether the phone to a laptop to access the internet. I've never been a big Verizon fan but I think that it's getting pretty ridiculous that a company can be sued when the customers make incorrect assumptions. I've run into the problem when trying to exchange data from a cingular phone to a verizon phone over bluetooth so I agree, it makes the bluetooth less useful, but is it really grounds for a lawsuit?
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pcrisp07

Jan 17, 2005, 3:22 PM
Thats a good point, People are soo sue happy these days. Just switch to Cingular and take your number with you and get a BT phone that is fully enabled.
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superman1490

Jan 17, 2005, 3:48 PM
I sell Cingular so that's a great idea! Very Happy Get the V551, it rocks. It doesn't have a megapixel camera but if that's what you want get the Siemens S66. They both have bluetooth.
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VOLVORacr

Jan 17, 2005, 6:20 PM
Think of it this way. How would you feel if you bought a new Vette (or a s60R in my case)and advertised "0-60 in 3 sec.". But then limited it to 60 mph because they had an agreement with the D.O.T. they wouldn't let anyone speed.

It wouldn't even make it out of the showroom before some one filed suit.

Same difference.
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akaszuba

Jan 17, 2005, 6:30 PM
Well, if someone did that, its their own fault for not getting to know what they are spending their hard earned money on. Its not the automakers fault, its the consumers fault for not doing their homework on the product they are purchasing.
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jramossteel

Jan 17, 2005, 6:39 PM
VOLVORacr said:
Think of it this way. How would you feel if you bought a new Vette (or a s60R in my case)and advertised "0-60 in 3 sec.". But then limited it to 60 mph because they had an agreement with the D.O.T. they wouldn't let anyone speed.

It wouldn't even make it out of the showroom before some one filed suit.

Same difference.

***************************
That is a great analogy.
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Stevo2k4

Jan 18, 2005, 10:06 AM
jramossteel said:
VOLVORacr said:
Think of it this way. How would you feel if you bought a new Vette (or a s60R in my case)and advertised "0-60 in 3 sec.". But then limited it to 60 mph because they had an agreement with the D.O.T. they wouldn't let anyone speed.

It wouldn't even make it out of the showroom before some one filed suit.

Same difference.

***************************
That is a great analogy.


This is a terrible analogy. First of all, there is no way a car could go 0-60 m.p.h. in such a fashion. It's a goddamn miracle feat to even do it. If it did have the capability, though, what would It do stop accelerating at 60 and remain at that speed? It would ...
(continues)
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shadedpain4

Jan 18, 2005, 11:35 AM
Stevo2k4 said:
jramossteel said:
VOLVORacr said:
Think of it this way. How would you feel if you bought a new Vette (or a s60R in my case)and advertised "0-60 in 3 sec.". But then limited it to 60 mph because they had an agreement with the D.O.T. they wouldn't let anyone speed.

It wouldn't even make it out of the showroom before some one filed suit.

Same difference.

***************************
That is a great analogy.


This is a terrible analogy. First of all, there is no way a car could go 0-60 m.p.h. in such a fashion. It's a goddamn miracle feat to even do it. If it did have the capability, though, what would It do stop accelerating at 60 a
...
(continues)
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phonescoopjunkie

Jan 18, 2005, 11:42 AM
"Even if this mythical situation existed... If you buy a corvette and never investigate it's top speed before purchasing it, how is that anyone's fault but your own?"

What if the dealer told you that they were going to fix it and then after your 15 day trial period ended, they told you they had no intention of doing so?
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Stevo2k4

Jan 18, 2005, 11:46 AM
phonescoopjunkie said:
"Even if this mythical situation existed... If you buy a corvette and never investigate it's top speed before purchasing it, how is that anyone's fault but your own?"

What if the dealer told you that they were going to fix it and then after your 15 day trial period ended, they told you they had no intention of doing so?


Well, lemon laws last longer than 15 days, but that's beside the point... Know of any evidence to support your claim? If VzW said they were going to provide a software upgrade for the V710, that doesn't mean it'll be an OBEX update, and it definately doesn't specify a time...
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phonescoopjunkie

Jan 18, 2005, 12:59 PM
I was just running with the lame example.

Why are you guys so defending Verizon. I work for a carrier, formerly another carrier. I don't care if they get sued, if they did something wrong. You and I both know that with such a large company, there was bound to be a rep that lied about this. I hear people lie from time to time. It makes me sad, but it happens. My question is, why dig in your heels and defend Verizon? You know that they did this. You know that they were wrong. Shame on them.
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Stevo2k4

Jan 18, 2005, 1:44 PM
phonescoopjunkie said:
I was just running with the lame example.

Why are you guys so defending Verizon. I work for a carrier, formerly another carrier. I don't care if they get sued, if they did something wrong. You and I both know that with such a large company, there was bound to be a rep that lied about this. I hear people lie from time to time. It makes me sad, but it happens. My question is, why dig in your heels and defend Verizon? You know that they did this. You know that they were wrong. Shame on them.


Well first off, I don't work for Verizon Wireless. Secondly, I don't think VzW did anything illegal. I'm not digging in my heels. Frankly this suit doesn't effect me one way or the other. Wh...
(continues)
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JonesMan

Jan 18, 2005, 2:08 PM
I think you are all missing the general point. Here are some bullets to put everything in perspective.

a) people don't always have time/interest to research every aspect of a product they buy
b) VZW should train its sales associates to sell phones that are practical to the consumer at hand and be honest and upfront about features - but does not.
c) people should be held somewhat responsible for their lack of research.
d) There is no reason anyone should be getting this heated about this.

The absolute bottom line is that VZW (as a company) did nothing illegal. They were dishonest and the actions taken by such a company are dispicable IMO, but that doesn't mean they should be sued. For the people quoting buyer beware over and over ...
(continues)
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JonesMan

Jan 18, 2005, 2:09 PM
My apologies for the mess of typos in that post.
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muchdrama

Jan 18, 2005, 1:16 PM
shadedpain4 said:
Stevo2k4 said:
jramossteel said:
VOLVORacr said:
Think of it this way. How would you feel if you bought a new Vette (or a s60R in my case)and advertised "0-60 in 3 sec.". But then limited it to 60 mph because they had an agreement with the D.O.T. they wouldn't let anyone speed.

It wouldn't even make it out of the showroom before some one filed suit.

Same difference.

***************************
That is a great analogy.


This is a terrible analogy. First of all, there is no way a car could go 0-60 m.p.h. in such a fashion. It's a goddamn miracle feat to even do it. If it did have the capability, though, what
...
(continues)
...
muchdrama

Jan 17, 2005, 2:00 PM
schnozejt said:
Seems like VZW was stuck in between BREW developers and customers; VZW would been sued either way, for example if the V710 had full all profiles enabled then VZW would of been sued by the BREW developers.

I've been waiting for something like this to happen to Verizon...hopefully it'll make them realize that people want more than just "Get It Now". Between BREW and their own internal corporate policies, Verizon's managed to get themselves into a pickle.
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phonescoopjunkie

Jan 17, 2005, 2:02 PM
Verizon's managed to get themselves into a pickle.

SWEET PICKLES!!!
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muchdrama

Jan 17, 2005, 2:04 PM
phonescoopjunkie said:
Verizon's managed to get themselves into a pickle.

SWEET PICKLES!!!Ugh. Sour pickles all the way.
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VOLVORacr

Jan 17, 2005, 6:21 PM
Seems like a Koser pickle to me. Laughing
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jukebox2

Jan 17, 2005, 2:11 PM
Go get em. Do you hear me now.
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Will_AlertVZW

Jan 17, 2005, 2:28 PM
No offense guys but about 99.99% of cell phone users dont use blue tooth, and about 80% have never even heard of it. Seems like the only people who have it are the ones on this web site.

How bout vzw's new price plans?
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Big Daddy

Jan 17, 2005, 2:29 PM
Who cares I love xferring mp3s to my phone, Verizon wants you to pay for EVERYTHING...GSM...GSM...GSM
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pcrisp07

Jan 17, 2005, 2:31 PM
I agree 100%. I love having full BT and not just certain profiles.
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Big Daddy

Jan 17, 2005, 2:33 PM
IT ROX MP3S AND THEMES ROCK
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VOLVORacr

Jan 17, 2005, 6:38 PM
I concor that 99% of phonesdon't have BT and 100% of people who buy them want to use it the way it was intended.
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Big Daddy

Jan 17, 2005, 6:39 PM
Correct
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Aarynk

Jan 17, 2005, 2:31 PM
Yeah I like the new plans... about time VZW did the $9.99 add a line. I myself as far as bluetooth goes only use it for the wireless headset. I also work for a carrier that has full bluetooth capabilities and about 90% of the people that buy a bluetooth phone only ask if you can use wireless headsets
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IVIYTH

Jan 17, 2005, 2:29 PM
Do people realize what happens when a company gets sued over something like this. It does not help the service provider or the customer's. Lets say it becomes a class action suit and 20,000 of the verizon customers that bought the V710 get a settlement of $500.00 dollars. Who do you think is really going to pay that $10,000,000. Not Verizon. You are. Every customer will end up paying for that.
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Big Daddy

Jan 17, 2005, 2:30 PM
I SAY STICK IT TO VERIZON, SHUT EM DOWN, WHO NEEDS EM? I SURE AS HELL DONT Twisted Evil
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BigMacDoodle

Jan 17, 2005, 3:08 PM
Big Daddy said:
I SAY STICK IT TO VERIZON, SHUT EM DOWN, WHO NEEDS EM? I SURE AS HELL DONT Twisted Evil

I need them. I like being able to make calls wherever I go with crystal-clear quality.
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Big Daddy

Jan 17, 2005, 3:11 PM
then come to Cingular where you can use your bluetooth phone Wink
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BigMacDoodle

Jan 17, 2005, 3:12 PM
I don't need Bluetooth. If I had Bluetooth the only thing I would use is a headset.
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Big Daddy

Jan 17, 2005, 3:13 PM
good for you simpleton
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pcrisp07

Jan 17, 2005, 3:17 PM
If you Don't need Bluetooth or have bluetooth, or for that matter the V710 then Why are you even posting in this forum, this forum isn't about phones without BT this forum is about Verizon wireless's crippled V710!
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pcrisp07

Jan 17, 2005, 3:14 PM
BigMacDoodle said:
Big Daddy said:
I SAY STICK IT TO VERIZON, SHUT EM DOWN, WHO NEEDS EM? I SURE AS HELL DONT Twisted Evil

I need them. I like being able to make calls wherever I go with crystal-clear quality.

I do too, Thats why I am with Cingular, who doesn't have high roaming charges or uses Analog in Rural areas, And who doesn't cripple BT functionality!
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BigMacDoodle

Jan 17, 2005, 5:35 PM
Me either. I have been many many places. I have never had a roaming charge. I've used an analog signal a handful of times in the last 4 years. I know this is the wrong forum, but I've been waiting a long time to say this. Look at the maps. The two companies have very similar coverage areas with one difference. Where Cingular has no service, Verizon has roaming. Roaming charges are better than no coverage. Another point, I knew the 710 was crippled. The reason I didn't upgrade to it was that Blutooth is still a reletively new technology for cell phones. I'll wait for my next new every two and get a Bluetooth phone then, when the technology is established and more widely available.
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akaszuba

Jan 17, 2005, 6:52 PM
Bluetooth is very established. Bluetooth was first developed by Ericsson in 1994, 11 years ago. I wouldn't call that fairly new.
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Aleq

Jan 18, 2005, 10:42 AM
Actually, Bluetooth was developed and originally marketed by Tektronix...
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akaszuba

Jan 19, 2005, 10:10 AM
Aleq said:
Actually, Bluetooth was developed and originally marketed by Tektronix...


I dont know who told you that, but whoever it was, lied to you. Sorry to break it to you, you're wrong. Ericsson is and was and will always be the original developer of Bluetooth technology.
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Aleq

Jan 19, 2005, 12:57 PM
Saw it on the Tektronix campus at the launch.
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akaszuba

Jan 19, 2005, 1:12 PM
It's nice that you did, search about the history of Bluetooth. You'll find it was developed by Ericsson. Or even ask Rich Brome, he's the guy who runs this website, he knows his stuff on cell phones and cellular technology. He'll tell you the same thing, developed by Ericsson.
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BigMacDoodle

Jan 18, 2005, 12:23 PM
Well, if you had read the entire sentence, I said Bluetooth is reletively new for CELL PHONES! I know Blutooth devices have been around for a while, but only in cell phones in the last couple years.
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pcrisp07

Jan 17, 2005, 7:08 PM
Bluetooth may be very new to Verizon but Cingular has had bluetooth phones ever since their launch of GSM service.
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trevor83

Jan 25, 2005, 10:09 AM
BigMacDoodle said:
Look at the maps. The two companies have very similar coverage areas with one difference. Where Cingular has no service, Verizon has roaming. Roaming charges are better than no coverage.


Its real easy to never get a roaming charge on Cingular when they set the PRL list to only work on non roaming systems. I'd rather have the CHOICE of using my phone in a roaming area rather than being shut down. Kinda sounds like the 710 lawsuit. Maybe someone should sue Cingular for disabling their phones in roaming areas.
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sciguy37

Jan 25, 2005, 4:22 PM
May I ask where some of those roaming areas may be. I travel alot on the east and have yet to really find any roaming areas using my Tri-mode phone
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lexical

Jan 17, 2005, 3:03 PM
Personally, if I were in charge of P/R or VZW legal dept., I would be less worried about some tech-savvy (or slightly more tech-informed) customers suing my company, than I would worry about a company (developer) and the chance they may have multiple corporate paid lawyers ready to squeeze a quarter from VZW's a$$
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MrFisch13

Jan 17, 2005, 3:19 PM
hahahaaa
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Silverdale_man

Jan 19, 2005, 1:10 PM
Connect to your computer any where any time is acutualy a lie. If all you can do it connect for dialup networing ..then when you are in the extended network/anolog or no service you cant CONNECT,So at that point you cant really connect to anything which is false adv.
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TheVerizonMan

Jan 19, 2005, 1:14 PM
Well not necessarily. You use the phone as a modem. Meaning that if you had dial up MSN on your computer you could still connect using your v710. The v710 would just dial the number that you normally use to connect to MSN. The aircards are the ones that use VZW's 1xRtt and EVDO networks to get higher speeds than dialup.

Correct me if I am wrong on this but this is they way I understand it to be.
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Silverdale_man

Jan 19, 2005, 1:28 PM
If your at home and have dialup..what do you need a phone for?. And 2 if our phone says no service it dont make calls.

And again ANYWHERE means you can use bluetooth anywhere on the planet...ANYwhere ANYtime. ANd you cant.SO its misleading.....you shouldnt have to try to think of ways you can/ cant use the bluetooth...like us...if we are ,then its misleading. If we both have a different view of how the bluetooth works then verizon didnt do a good job of telling us what the bluetooth can really do did they ?
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TheVerizonMan

Jan 19, 2005, 1:33 PM
I meant it more for being on the road for a laptop not being at home. Acutally you can use it anywhere at anytime. It will connect to your computer without actually dialing the connection number. Why is it Verizon's job to tell you about what bluetooth does? They told you what Bluetooth does for Verizon. Not what it does for everyone else. By the way I am really not trying to argue with you gus but just trying to get you guys to realize how Verizon is gonna wiggle and squirm out of this lawsuit. Its all about the loopholes.
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Silverdale_man

Jan 19, 2005, 1:50 PM
They tell us becuase its their job, thats why they are getting sued...the didnt tell anyone at the get go it didnt have obex and now the people that bought the phone for that reason are mad..and feel ripped off. As far as connecting to the computer..but not being able to do anything. Come on..how ridiculous does that sound..if you cant do anything ..then whats the point. the reason they have bluetooth is so that you can accomplish someting. Wouldnt that be the point to have bluetooth in a phone?? to accomplish something ?
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Aleq

Jan 19, 2005, 1:51 PM
Silverdale_man said:
They tell us becuase its their job, thats why they are getting sued...the didnt tell anyone at the get go it didnt have obex and now the people that bought the phone for that reason are mad..and feel ripped off. As far as connecting to the computer..but not being able to do anything. Come on..how ridiculous does that sound..if you cant do anything ..then whats the point. the reason they have bluetooth is so that you can accomplish someting. Wouldnt that be the point to have bluetooth in a phone?? to accomplish something ?


"But...it goes to eleven!" Laughing
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TheVerizonMan

Jan 19, 2005, 1:56 PM
It doesnt accomplish anything? Umm actually you can use a bluetooth headset, dial up networking, and handsfree devices...
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Silverdale_man

Jan 19, 2005, 2:20 PM
I can see that you dont remember your own post from 5 minutes ago.
If you connect to your computer thru bluetooth for dialup networking "which is all you can do for bluetooth connecting to the computer aspect"and your in an area thats doesnt have data service...what did you just accomplish from that? nothing. The end result was you connected to your computer so that you could do nothing! That dont sound like anyplace anytime...now does it. Sure you were able to get the phone to pair with the computer...but you couldnt actualy do anything. Again if we have to try to explain our side of the story...then verizons anytime anywhere wasnt explained and thats why they are getting sued.
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Silverdale_man

Jan 19, 2005, 2:25 PM
I think verizons new bluwtooth logo should be. Connect to your computer thru bluetooth anytime , anywhere . and in small print it should say...We said you could connect the phone ..we didnt cay you could use anything once its paired. DUH.
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trevor83

Jan 25, 2005, 10:22 AM
Silverdale_man said:
They tell us becuase its their job, thats why they are getting sued...the didnt tell anyone at the get go it didnt have obex and now the people that bought the phone for that reason are mad..and feel ripped off. As far as connecting to the computer..but not being able to do anything. Come on..how ridiculous does that sound..if you cant do anything ..then whats the point. the reason they have bluetooth is so that you can accomplish someting. Wouldnt that be the point to have bluetooth in a phone?? to accomplish something ?


Verizon has a 15 day satisfaction guarantee. Wouldn't you figure out the phone doesn't work the way you thought in that time period and return it? This lawsuit will...
(continues)
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timslo

Jan 19, 2005, 4:14 PM
What bothers me the most about this mess is that no matter who said what, the loopholes are in place, and Verizon will walk away without paying a dime. They'll pay for it in all of the negative exposure from the media and their customers will be running for cover.

Verizon Sucks!
Tim
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jgo1978

Mar 6, 2005, 10:59 PM
Not to sound like a jerk toward any of the wireless agent stores out there, or anyone else, but how do you know that it was only VZW sales reps that misrepresented this product? I know this topic has been beaten to death, and no one else may even care anymore, but I was reading over this and just decided to put my 2 cents in.

VZW reps are not the all-knowing tech geeks that most people on here seem to want them to absolutely be. The fact is sales reps are paid on commission, and for the most part know enough about the product to answer 99% of the questions that the average consumer needs answered. The higher priced phones are obviously not the hottest selling items in any wireless provider's store, and never will be. A similar industr...
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