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T-Mobile USA Call Center Consolidations Nix 1,900 Jobs

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competition and lower pricing will cause this

by bd8371    Mar 23, 2012, 9:04 AM

As pricing goes down, so do the number of customer call reps available. If you can get by with little to no customer service then it will work for you. Next month T-mobile is cutting data roaming down to 10-200mb per month depending on the plan you're on. While some people can live with this, unfortunately I can't so I will have to go to a different carrier.

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