Sprint Revising 'Premier' Upgrade Program April 1
Sprint makes a similar move, but just removes the annual upgrades for lower tiered plans, and it is seen as "another reason why Sprint customer service sucks" and it is "a sinking ship"
So, Sprint's upgrade program is better than Verizon's (as far as benefit to the customer), but because of the past, they will never be able to make a move thats seen as positive unless it is something that gives away the farm. Heck, even when they came out with anymobile, anytime, it wasnt treated as "Hey! That's great that Sprint offers that!" It was...
Sprint changes their plans and an overwhelming majority of people commenting on it are defending the change.
I'm not really getting wher...
Here's a thought too. You are ALWAYS able to buy a new phone. You can buy a new one every month if you wanted to, you just don't get the discounted price. So what, buy the phone full price and at the same time saving yourself from having to extend your contract another 2 years and having to "wait" to get a new phone. I don't care if anyone's response is "but ____ is too much to pay for...
Very Disappointing (bait and switch) but the "spin" is even more insulting
I think that I can say without any reservations that any Premier customers who told them to have better perks for those who spend more and have been loyal longer, didn't request that the recognition be accomplished by screwing existing Premier members out of benefits that they were told they were going to get when they renewed their contracts last time. I'll bet 2x my ETF that the intent was to create a new tier with extra benefits, not remove existing ones from others. "Hey I would feel more spe...
Not good things from them again lately!!
It says flat out in the contract you sign that the policies can change without any warning or notice. I've my copy when I first signed up with them, should I dig further, Verizon's says the same thing/is paraphrased as well.
AD more discussions below...
it was probably going to happen but...
"Our Premier customers have told us that it's only fair that we recognize those Premier customers who spend more or have shown us their loyalty by being with us longer."
No Worries Here
there should be more like you..not cheap
When is this going to happen? I just don't see it. I used to be the biggest supporter of them and was a customer for over 10 years and ...
3 Months and Done
And hopefully my internet does not work so I can call and compalin and get a 20 dollar credit,lol
nice ...i like it =))))