Sprint Shortens Return Policy from 30 Days to 14 Days
Sprint today confirmed that is is planning to change its exchange policies. First, it has shortened the 30-day return policy down to 14 days. Sprint said this applies to new lines of service, accessories, and upgrades. This mirrors changes made by some of Sprint's competitors, such as Verizon Wireless. New Sprint customers will now have two weeks to test their new phone and service. After the 14-day period expires, they will be locked into their contract and can't return the device without incurring penalties. Second, Sprint has dropped its "Free Guarantee" program. This program offered customers the ability to try Sprint with no risk of being charged during their trial. Now customers will have to pay for the service they use. These changes go into effect September 16.
Alcatel Announces the Idol 5S with Stereo Speakers
Alcatel today marked the debut of the Idol 5S, the latest in its flagship series. Like its predecessors, the 5S features an aluminum frame, curved glass front and rear surfaces, powerful stereo speakers, and a rear-mounted fingerprint reader.
Galaxy S8 to Cost $750, S8+ to Cost $850: Carriers Share Launch Details
Samsung's new Galaxy S8 and S8+ smartphones will cost $750 and $850, respectively. The phones share almost all features other than size and both ship with 64 GB of internal storage.
AT&T, T-Mo, Verizon to Allow Note7 Replacement Exchanges, Too
AT&T, T-Mobile, and Verizon Wireless followed Sprint's lead today and said customers who have a replacement Samsung Galaxy Note7 can exchange the phone for any other sold in carrier stores. T-Mobile specified that any customer can return any phone within the initial 14-day trial period, and that includes both replacement and new Note7 handsets.
Sprint Rolls Out 30-Day Risk-Free Test Drive
Sprint today said it will allow customers to test its network and service for 30 days with a satisfaction guarantee. Customers who aren't satisfied with their service can seek a full refund of all device and service fees up to 30 days after the point of inception.
Sprint Says Customers Can Now Lease Samsung Galaxy S5
Sprint has expanded the availability of its "iPhone for Life" leasing program to the Samsung Galaxy S5 and S5 Sport. Beginning today, new and existing customers can get an S5 or S5 Sport (16GB model) for $0 down and $20 per month via the Sprint Lease program.
lol Sprint should be privileged to have a customer these days
iDont Care said:
But whatever. 14 days is more than sufficient to figure out Sprint sucks.
Unlike at&t or T-Mobile which both scored so highly in the latest Consumer Reports polling.
So later Sprint!
market concentration â‰ consumer choice
welcome to the new AMERICA!!!
people grow some balls and do somenthing about it
For those complaining about the move:
1st The Premeire program is going away, now this?
Up next is tiered data and higher prices so they can afford the Iphone...which will come first?
Sprint's moves of late are risky!
They seem to be falling "in-line" with Verizon & ATT policies & procedures. Trouble is, Verizon & ATT have vastly better networks & aren't that much more. Being the last bastion of truly unlimited data still makes Spr
This Change is code for....
How will Sprint customers react?
Looks like I can expect a lot more beer can throwing, weave pulling, and pink rhinestone glitter case smashing every time I go to pay my Sprint bill in store.
(All true by the way.)
Statement from Sprint
â€¢ Refund the device purchase price (as long as device is complete and undamaged)
â€¢ Refund the activation/upgrade fee (if service is cancelled within 3 days of activation)
â€¢ Waive the Early Termination Fee (ETF) (as long as the device is returned)
â€¢ A Restocking Fee will apply for device exchanges, except for upgrades going to previously owned and activated devices.
Sprint, we don't want you to be in line with other carriers, we want you to be unique!
Sprint primping to be bought by Verizon???
Have to wonder
I have to wonder how much longer Sprint's shareholders are going to allow this clown of an organization to continue without cleaning house. There is no vision or leadership at all.