Sprint Shortens Return Policy from 30 Days to 14 Days

But whatever. 14 days is more than sufficient to figure out Sprint sucks.

Goodbye Sprint; yeah we know you're getting the iPhone, but you are just like the other carriers now with all your restrictions and "goodies" you're taking away. Beside the unlimited data plan, why should we stay with you when your prices and practices are just like the other big 2 and they have better networks.

So later Sprint!

People, this is a consequence of a highly concentrated market. The few companies that control the market frequently ape each other; as a result, consumer choice suffers. If you dislike this change that brings Sprint policy more in line with that of VZW and AT&T, then you sure as hell better oppose further market consolidation (read: the AT&T-T-Mobile merger).

AJ

new AMERICA WHERE MULTI BILLION DOLLARS company do what they want and the consumer just complaing in chat rooms;
people grow some balls and do somenthing about it 👀

Why can you not make your decision as to whether or not you like your phone within 14 days as opposed to 30? Honestly, when I buy a piece of hardware I know whether or not I like it within a few days, maybe less. I would think 2 weeks would be perfectly sufficient. Especially if you just do a little research and hands-on demos before buying.

I don't see Sprint being unlimited for to long. All these stupid changes for the I-Phone.

They seem to be falling "in-line" with Verizon & ATT policies & procedures. Trouble is, Verizon & ATT have vastly better networks & aren't that much more. Being the last bastion of truly unlimited data still makes Sprint attractive but if they kill that for data tiers/pricing I think that again, you'd hear Ross Perot's "sucking sound" of customers leaving en masse for Verizon & ATT.

the iPhone is coming.

One thing I see a ton of at Sprint stores that I never saw at other stores was a huge return of products. (Especially the Epic 4G, which I'm told has seen return rates as high as 70% ) . Sprint customers seemed irate at even the 30 day limit.

Looks like I can expect a lot more beer can throwing, weave pulling, and pink rhinestone glitter case smashing every time I go to pay my Sprint bill in store.

(All true by the way.)

Sprint is updating the return policy for new lines of service, accessories and upgrades. With the Sprint Satisfaction Guarantee, customers can try their new product for 14 days. If they aren’t 100% satisfied with their product they can bring it back within 14 days of activation and Sprint will:

• Refund the device purchase price (as long as device is complete and undamaged)
• Refund the activation/upgrade fee (if service is cancelled within 3 days of activation)
• Waive the Early Termination Fee (ETF) (as long as the device is returned)
• A Restocking Fee will apply for device exchanges, except for upgrades going to previously owned and activated devices.

The Sprint ...
(continues)

Sprint is now officially the same as the other two carriers in terms of their return policy.They are no longer the "Mr. Nice Guy" of the cell phone industry.The next thing they will do is cancel their unlimited plan,just hide and watch.I think Sprint shortening their return policy to 14 days beginning tomorrow coincides with the release of the Iphone 5 on their network,as this will protect Sprint from having to take back a large number of handsets in exchange for the Iphone 5 when it drops in what appears to be around mid-October.Sprint's new return policy now only offers exchanges through September 29th. vs October 15th.Let's wait and see if I'm right...

With all these nickel and dime moves, one would have to think that Sprint is perhaps worse off than we know.

I have to wonder how much longer Sprint's shareholders are going to allow this clown of an organization to continue without cleaning house. There is no vision or leadership at all.