AT&T Details Pledge to Improve NYC and SF Coverage
During today's earnings call, AT&T explained what it is doing to improve its services in the New York City and San Francisco markets. Both metro regions, AT&T admits, are performing under what it calls its performance objective. The island of Manhattan, in particular, is far below AT&T's performance goals. In order to improve performance, AT&T is adding cell sites and deploying ethernet to its cell sites to improve network backhaul capabilities. AT&T claims that the percentage of dropped calls was reduced, and that the "3G Voice Composite Quality Index" rose consistently in both markets during the fourth quarter of 2009. AT&T said it is working "aggressively" on these network improvements and that customers should notice them over the course of the net 90 days.
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