Phone Scoop

printed September 30, 2014
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Review: Moto RAZR

Form Function - Basics Function - Extras Wrap-up  

Physically, the RAZR is both high quality and user friendly. Barring the screen's usability outdoors, the RAZR is an excellent piece of hardware. The antenna is great, the battery life and sound are good, the phone feels solid, and the camera is useful.

But for all that's positive about the phone's physical aspects, there is an equal amount of negatives when we look at the phone's software. Admittedly nothing about the software is so bad that it's a deal breaker, but the level of engineering and design that went into the hardware is clearly not matched by the software. It's awkward and inconsistent. It is not user friendly. Motorola has basically been using the same software since they launched T720, and it is desperate for an update... Which we now know that Motorola phones will receive, beginning with the E895.

For those who store most their contacts on the SIM card and stick to phone calls and a few simple other tasks, the RAZR is an acceptable phone. It would also make a nice second phone for slipping into a pair of tailored pants for a night out on the town. However due to the usability and other software quirks, it makes a very frustrating primary phone for heavy users.

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