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AT&T, T-Mo, Verizon to Allow Note7 Replacement Exchanges, Too

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Oct 7, 2016, 1:41 PM   by Eric M. Zeman

AT&T, T-Mobile, and Verizon Wireless followed Sprint's lead today and said customers who have a replacement Samsung Galaxy Note7 can exchange the phone for any other sold in carrier stores. T-Mobile specified that any customer can return any phone within the initial 14-day trial period, and that includes both replacement and new Note7 handsets. AT&T and Verizon will accept any replacement Note7, regardless of replacement/purchase date. Sprint implemented a similar exchange program late Thursday. The latest action is a response to a replacement Note7 that caused a fire aboard an aircraft.

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