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FCC Wants Carriers to Step Up Anti-Robocall Efforts

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Jul 22, 2016, 1:49 PM   by Eric M. Zeman   @phonescooper

FCC Chairman Tom Wheeler today asked the country's major telephone providers to improve consumer tools for blocking robocalls. The FCC said robocalls continue to be one of the top complaints filed by consumers. Wheeler sent letters to AT&T, Bandwidth Comms, Frontier, Level3, Sprint, T-Mobile, U.S. Cellular, and Verizon asking them to make blocking tools available to consumers as swiftly as possible. "Consumers want and deserve more control over the calls they receive," wrote Wheeler in a blog post. "I am calling on the carriers and standards groups to accelerate the development and deployment of technical standards that would prevent spoofing of caller ID and thus make blocking technologies more effective. All of these companies have been asked to respond within 30 days with their concrete, actionable solutions to address these issues." The FCC said it will continue to investigate consumer complaints against robocalls and prosecute whenever possible.

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