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Verizon Raising Activation and Upgrade Fees Feb. 5

Article Comments  15  

Jan 28, 2015, 9:37 AM   by Eric M. Zeman   @phonescooper

Verizon Wireless plans to increase fees it charges customers when they activate a new line of service or upgrade to a new device. On Feb. 5, Verizon will increase the activation fee from $35 to $40 and increase the upgrade fee from $30 to $40. "These fees are not unique to Verizon and help offset costs associated with upgrades, activations, and other operational costs," said Verizon spokesperson David Samberg in an email to Phone Scoop. "Verizon Wireless is committed to the fees remaining competitive within the wireless industry." According to Verizon, it hasn't increased the activation fee in more than 10 years. It last increased the upgrade fee in 2012.

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Comments

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andy2373

Jan 28, 2015, 11:37 AM

Wow

First they're not going to follow TMO & ATT with data roll over. Now they're raising prices for activation's & upgrades.
They're really trying to win customers over with their "We're the best and most expensive. Take it or leave it" motto.
Pretty much industry standard. I don't think they charge upgrade or activation fees on their EDGE program.
...
Yep, the costs were killing me, I dumped verizon and went prepaid with PagePlus, using the same network with no contracts and less than half the bill, it works for me.
Yep, don't compete to give your customers at least competitive rates and features, as was already mentioned, but instead increase fees. That sounds wonderful.
I love when their salespeople pull up my account with UNLIMITED DATA and know I'm NOT buying ANYTHING they are selling! I use the heck out of my data now and my teenage son uses 50gb a month!
...
In total agreement with Andy. They are so smug & pompous especially that Fran Shammo. No etiquette or decorum from that guy or Verizon towards their customers.....& with AT&T to pass them & to become largest cell carrier this year (currently at 125M...
(continues)
...
hoggy

Jan 30, 2015, 12:58 PM

verizon greed

it just greed were number 1 so pay pay pay what a joke my website page not working so i asked them when it will be fixed they said SOON that was 3 weeks ago what a joke. iam not the only one you cant see the data you used unreal time to move on you have to call them to find out about data
 
 
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