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GSMA Convinces 24 Operators to Warn About Data Rates

Jun 21, 2012, 3:46 PM by Eric M. Zeman
updated Jun 21, 2012, 3:47 PM

The GSM Association today announced a new initiative aimed at preventing international travelers from suffering bill shock thanks to data roaming rates. A group of 24 wireless network operators, including AT&T and Verizon in the U.S., will alert travelers via SMS when they land in new countries that data roaming fees may be charged if they use data. Additionally, travelers will be able to set mobile data roaming limits and temporarily suspend access to data services if they reach their spending limit. This is but the first step being taken by the GSMA on behalf of international travelers, and the new measures go into effect at the end of 2012. The GSMA hopes to sign on more participating carriers between now and then.

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Tofuchong

Jun 21, 2012, 4:12 PM

Alerts for Dummies

"...travelers will be able to set mobile data roaming limits and temporarily suspend access to data services if they reach their spending limit..."

This is a case of "Of course I didn't read my contract!"

While I do agree with this, the customer has a responsibility to already know this before they go to the other country. It's like the clause of the contract that states if you transfer (port) your number to another carrier, your charged for the rest of the cycle even if service wasn't available.

I get lots of complaints about that one - but you're already supposed to know, it's in your contract.

Stupid customers suffer from bill shock. I use the term stupid correctly, becuase you would need to be just that, Stupid, to agree ...
(continues)

Jellz

I just think it's silly that someone wouldn't realize that when they take their phone to a whole different country, they might be paying more for the service 🤣

...

Jayshmay

Congress votes on legislation ALL the time that they don't read.

muchdrama

Tofuchong said:

This is a case of "Of course I didn't read my contract!"

Your average person doesn't know much about roaming rates. This is a good thing.

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