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Sanyo Katana / SCP-6600

 

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Help with Bluetooth

whaussies

Oct 19, 2006, 11:54 AM
I recently got the Katana and the original bluetooth was working fine. It is the nextlink ax2. All was fine until I got a call in a store and the bluetooth dropped the call. Since then I can't get the phone to transfer the calls to the bluetooth. I thought it was a bad bluetooth and since it was uncomfortable, I went ahead and got a Motorola one yesterday. I paired them, phone was happy, but once again, it will not transfer the phone calls to the bluetooth. The bluetooth will hang up or pick up on calls, but the audio is only in the phone. I tried option transfer call to bluetooth without luck. Contacted both Sanyo and Sprint, told me to go to the dealer, don't have time this weekend to do that. Anyone out there can HELP?!

Heidi in Tx
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pino227

Mar 26, 2007, 8:04 PM
i have the same problem as well... =( is there anyone with a remedy to this? ☚ī¸
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SprintGod

Mar 27, 2007, 1:17 PM
Unfortunantly the only thing I can think of is to take it to a service and repair center and have them take a look at it. There is also a feature on your phone that you could try. If you haven't done it recently, go to Tools-Update Phone. It should say "Checking for updates" for about 2 minutes or so and then tell you if there is an update or not. Most of the time the updates fiz known problems. Just FYI, don't use a Jabra bluetooth with the Katana because they are not compatible. Here's a list of models for bluetooths that do work and have been approved.
WEP 200
Motorola H500
Motorola H700
Plantronics 350
There are more that work but these ones have been sanctioned by Sprint to work the best.
I know that this is a problem that I have...
(continues)
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