Motorola E815 / E816 Hollywood
Called ID Problem, Unknown Calls!!
Is anyone having a problem with Verizon \ Motorola E815 phone. 99% of my calls come in as "Unknown"!! Friends are calling me & thier numbers are programed (even if they weren't, it should show a number!) & the caller ID says "Unknown caller"!! I just called my cell phone with the same message (over & over again)!! Must be a phone software issue. Anyone else having this proplem? I also read that some Verizon stores pulled this phone due to some issue. đĸ âšī¸
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I was having this problem with my v710 too. It must be a network problem, not a phone problem. I just upgraded to the e815. I'll see if it still happens.
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I hope you are right. I really like this phone. Maybe I screwed it up by updating (*22đ the phone yesterday shortly after I got it. Since I bought it over the weekend, maybe my profile or something isn't right yet.
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I'm having the same problem. It says unknown caller but if you look at the recent recieved calls, it has the correct name. Any fixes?
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My recent call list all display "Unknown". I have gotten 19 calls yesterday & today & only one came up with a name. All the rest were unknown. đĄ
Very frustrating.
Very frustrating.
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I haven't heard of this problem but i would have the phone checked out and have the phone exchanged if needed.
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PROBLEM SOLVED!! Verizon shut off the caller ID feature on my account!!!! Can you believe that?
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đ¤Ŗ I didn't know they could do that i knew they could have your number come up as private but i didn't know they could shut off your caller ID feature.
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Hey motoman82,
They did! I stood in their "tech support line" for 30 minutes. The tech support person went in the back & came back & told me (what you had told me last night) to get a new phone because she couldn't fix it. I went to ANOTHER line & waited for a new phone rep. I told her what her colleague (a few feet away) had just siad. She smiled & said "honey, you don't need a new phone, we accidentally shut off your caller ID feature". In less than 30 seconds & hitting a few keys on her computer, PROBLEM SOLVED!!
All in all, I am glad of the outcome. I LOVE LOVE this phone. đ đ
They did! I stood in their "tech support line" for 30 minutes. The tech support person went in the back & came back & told me (what you had told me last night) to get a new phone because she couldn't fix it. I went to ANOTHER line & waited for a new phone rep. I told her what her colleague (a few feet away) had just siad. She smiled & said "honey, you don't need a new phone, we accidentally shut off your caller ID feature". In less than 30 seconds & hitting a few keys on her computer, PROBLEM SOLVED!!
All in all, I am glad of the outcome. I LOVE LOVE this phone. đ đ
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