Home  ›  Phones  ›  Motorola  ›

Motorola E815 / E816 Hollywood

 

Info Photos News Forum Reviews  100+  

all discussions

show all 9 replies

Called ID Problem, Unknown Calls!!

jbinnyc

Jul 10, 2005, 6:43 PM
Is anyone having a problem with Verizon \ Motorola E815 phone. 99% of my calls come in as "Unknown"!! Friends are calling me & thier numbers are programed (even if they weren't, it should show a number!) & the caller ID says "Unknown caller"!! I just called my cell phone with the same message (over & over again)!! Must be a phone software issue. Anyone else having this proplem? I also read that some Verizon stores pulled this phone due to some issue. đŸ˜ĸ ☚ī¸
...
TEZabel

Jul 10, 2005, 7:36 PM
I was having this problem with my v710 too. It must be a network problem, not a phone problem. I just upgraded to the e815. I'll see if it still happens.
...
jbinnyc

Jul 10, 2005, 8:25 PM
I hope you are right. I really like this phone. Maybe I screwed it up by updating (*22😎 the phone yesterday shortly after I got it. Since I bought it over the weekend, maybe my profile or something isn't right yet.
...
godel8

Jul 10, 2005, 8:38 PM
I'm having the same problem. It says unknown caller but if you look at the recent recieved calls, it has the correct name. Any fixes?
...
jbinnyc

Jul 10, 2005, 8:48 PM
My recent call list all display "Unknown". I have gotten 19 calls yesterday & today & only one came up with a name. All the rest were unknown. 😡
Very frustrating.
...
motoman82

Jul 10, 2005, 10:32 PM
I haven't heard of this problem but i would have the phone checked out and have the phone exchanged if needed.
...
jbinnyc

Jul 11, 2005, 12:35 PM
PROBLEM SOLVED!! Verizon shut off the caller ID feature on my account!!!! Can you believe that?
...
motoman82

Jul 11, 2005, 12:41 PM
đŸ¤Ŗ I didn't know they could do that i knew they could have your number come up as private but i didn't know they could shut off your caller ID feature.
...
jbinnyc

Jul 11, 2005, 1:45 PM
Hey motoman82,

They did! I stood in their "tech support line" for 30 minutes. The tech support person went in the back & came back & told me (what you had told me last night) to get a new phone because she couldn't fix it. I went to ANOTHER line & waited for a new phone rep. I told her what her colleague (a few feet away) had just siad. She smiled & said "honey, you don't need a new phone, we accidentally shut off your caller ID feature". In less than 30 seconds & hitting a few keys on her computer, PROBLEM SOLVED!!

All in all, I am glad of the outcome. I LOVE LOVE this phone. 😁 😁
...
motoman82

Jul 11, 2005, 4:39 PM
It is a good phone and I'm glad they were nice to you about the situation that always makes it easier. I love my E815 as well. Motorola did a good job this time
...

You must log in to reply.

Please log in to report a message to the moderator.


all discussions

Subscribe to Phone Scoop News with RSS Follow @phonescoop on Twitter Phone Scoop on Facebook Subscribe to Phone Scoop on YouTube Follow on Instagram

 

All content Copyright 2001-2019 Phone Factor, LLC. All Rights Reserved.
Content on this site may not be copied or republished without formal permission.