Is anyone having a problem with Verizon \ Motorola E815 phone. 99% of my calls come in as "Unknown"!! Friends are calling me & thier numbers are programed (even if they weren't, it should show a number!) & the caller ID says "Unknown caller"!! I just called my cell phone with the same message (over & over again)!! Must be a phone software issue. Anyone else having this proplem? I also read that some Verizon stores pulled this phone due to some issue. 😢 ☹️
I hope you are right. I really like this phone. Maybe I screwed it up by updating (*22😎 the phone yesterday shortly after I got it. Since I bought it over the weekend, maybe my profile or something isn't right yet.
They did! I stood in their "tech support line" for 30 minutes. The tech support person went in the back & came back & told me (what you had told me last night) to get a new phone because she couldn't fix it. I went to ANOTHER line & waited for a new phone rep. I told her what her colleague (a few feet away) had just siad. She smiled & said "honey, you don't need a new phone, we accidentally shut off your caller ID feature". In less than 30 seconds & hitting a few keys on her computer, PROBLEM SOLVED!!
All in all, I am glad of the outcome. I LOVE LOVE this phone. 😁 😁