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Samsung SGH-P207

 

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Cingular sounds awesome!

joachim

Apr 27, 2005, 2:35 PM
cant get reception in my office
spent an hour on the phone with cs
they sent me the wrong phone.

good lord people, has a light bulb went off yet!
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frenchcreme

Apr 27, 2005, 2:54 PM
i hear ya not all the represents got the training from Wal-Mart...trust me i have been dealing this for over a week.
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Kadman

Apr 27, 2005, 3:00 PM
They are now trying to tell me that I have to pay to ship back the incorrect phones they sent, and then pay full retail for the correct phones (because my 2 yr agreement price would only be for the original order that they screwed up). I've never heard of something so horribly wrong. It's been a week and I still can't become a Cingular customer.

I think they need to have a new slogan: "Cingular, Raising the Bong"
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joachim

Apr 27, 2005, 3:32 PM
I hope your joking man, if not that is some serious BS! Call those fools back if your serious and talk calmly to another agent.
Good luck man
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Kadman

Apr 27, 2005, 4:09 PM
Unfortunately it's no joke (but their customer service is). I've heard some stories about Cingular customer service but I had no idea it was actually this bad...

😡
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frenchcreme

Apr 28, 2005, 12:46 PM
you are not suppose to pay for it. i didnt mine she sent me a shipping label because they messed sometimes you have to explain things like they are children because they tried to charge me too. forget that
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