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Motorola V620


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V620 Help!


Dec 14, 2004, 8:55 AM
I just purchased an OEM V620 from myworldphone.com and I cannot get it to work. I'm obviously missing something:

I charged the battery overnight. When charging, there is no indication except the external display lights up with no message.

When I insert my T-mobile sim card, and power up the phone, I just get a white screen on the main display...no "Welcome to Moto" or other icons or printing. Same exact thing if I power up without the sim card in place.

Does the battery need more charging?

Does the phone need to be "unlocked" with a default pin (and what would that pin be)?

Is the phone broken?

Do I need to load the phone tools on my computer and do an initial program load?

I've emailed myworldphone.com, but no respons...

Dec 14, 2004, 10:29 AM
sounds like a bad phone. Some moto's have recently shown the white screen defect (see v551), aka, "the white screen of death". It's a software problem, you should be able to get it replaced thru warranty service.

Dec 14, 2004, 11:17 AM
You are likely correct that this is a bad phone.
I am really disgusted since I returned a V600 two weeks ago that died within the first hour of operation. I just want to make sure that I'm not missing something here.

I'm thinking that I will return this phone for cash back, and either stick with my Nokia 3650 or look at the T-mo Sharp phone. I really like the bluetooth, but can go back to tethering a phone to my laptop via cable again.

Very disappointed that apparently Moto phones are not the same quality as my old V60g.

Dec 14, 2004, 11:42 PM

before you bail....

I have a brand new v620 (2 weeks old with very few hours). The phone is in excellent condition and works perfectly.

I just had a real financial hardship hit and I need to sell. I paid $399 for my phone from Cellular Concepts and I have all of the original packaging, phone tools CD, data cable, home charger with US adapter and I even have two sets of front and back plates... one is the OEM black and the other is a really slick OEM chrome.

If you are interested I would be willing to sell to you via half.com(ebay sister site) for $260 including next day air shipping.

I will also post for sale on the site but wanted to give you first crack.

Best wishes and happy holidays...

Dec 15, 2004, 6:23 AM

I would be interested. I will email you privately later this morning.


Dec 15, 2004, 11:51 AM

I emailed you this morning. Looking forward to hearing from you!

Don in Chicago

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