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Motorola V710

 

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speakerphone with phone closed

mark3448

Aug 14, 2004, 3:41 PM
there has to b a way to have it on speakerphone and the phone closed while talking to someone and not it hanging up on them.....
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catstide

Aug 14, 2004, 3:42 PM
no the mic is on the inside
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samkatz

Aug 14, 2004, 3:45 PM
no. the only way is to go and buy a BT speakerphone for 100.00!!!

unbelievable
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DuckSoup

Aug 14, 2004, 4:21 PM
samkatz said:
no. the only way is to go and buy a BT speakerphone for 100.00!!!

unbelievable


It's 75$ at Circuit City. I just bought it today.

Mike
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DuckSoup

Aug 14, 2004, 4:22 PM
samkatz said:
no. the only way is to go and buy a BT speakerphone for 100.00!!!

unbelievable


You mean speaker, not speaker phone. Anyway, It's 75$ at Circuit City. I just bought it today.

Mike
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Aitm908

Aug 14, 2004, 4:28 PM
YES!! GET THE MOTOROLA V600!!

APPARENTLY, THAT PHONE CAN BE CLOSED WITH THE SPEAKERPHONE FEATURE TURNED ON AND IT WONT DISCONNECT WHILE YOURE TALKING.

EVEN THOUGH MICROPHONE IS ON THE INSIDE!! SO WHY ISN'T THE V710 UP TO PAR WITH THE V600?! TO MAKE UP BUY THE STUPID BLUETOOTH?1 GRRR MARKETING!
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mckey_d

Aug 14, 2004, 4:43 PM
the speaker phone will work when closed with v710. if yours does not, as some don't, check that you have most current software update with verizon and motorola
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catstide

Aug 14, 2004, 4:49 PM
how do you do it? and how do you check to see if you have the latest updates?
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BrianV

Aug 14, 2004, 4:58 PM
i know there is a number to dial to update software but i forgot what it was...it was *???
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jmsilver99

Aug 14, 2004, 5:00 PM
*228, but that wont update firmware
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BrianV

Aug 14, 2004, 5:01 PM
does anybody know how to update the firmware?
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BrianV

Aug 14, 2004, 5:02 PM
what does *228 actually do...what does it update?
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Aitm908

Aug 14, 2004, 5:04 PM
How do you know the speakerphone functions this way? And how did you update your firmware? Considering I JUST GOT MINE LAST NIGHT, find it hard to believe that they would've given me this phone without the latest firmware. Or is there a setting I'm missing somewhere.
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jmsilver99

Aug 14, 2004, 5:13 PM
I dont think anyone updated their firmware. *228 activates the phone and updates preferred roaming list. I dont think it does anything to the software/firmware though it may be possible.
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Level 2

Aug 14, 2004, 5:19 PM
You are correct. *228 DOES NOT upgrade the firmware/operating software of the phone. It only changes the PRL list, which will not mean diddly if you never leave your home area. 😳

The current firmware version for this phone on the VZW market is 8700_01.30.8F and that can only be done by a cellular shop with the proper equipment. I have a shop in the NYC area if needed, but... all the phones were release, both from RS and VZW with this firmware. This is what took so damn long to release it!

If a firmware upgrade is needed, or any other repair, there is no charge for this because you have a one year warranty. Check Moto's website for a warranty repair center near you. 🙂
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jmsilver99

Aug 14, 2004, 5:21 PM
Level 2, is there a way to use speaker with phone closed?
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mckey_d

Aug 14, 2004, 5:56 PM
NOT TRUE. some phones were released ending in 8g...do you know the difference
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Level 2

Aug 14, 2004, 6:19 PM
BT fixes and speakerphone. I can't get my hands on it for the shop and Moto claims it doesn't exist. Go figure.
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Aitm908

Aug 14, 2004, 6:48 PM
So wait, should the phone work with the new firmware that anyone can get from a Verizon store equiped with the "newer" firmware? Or when the new firmware comes out next month this issue will be resolved? Your answer was a bit ambiquous.
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Level 2

Aug 14, 2004, 6:54 PM
The 'next' software revision is supposed to fix the BT issues and make the speakphone duplex better. Next meaning the one after 8f.

Whether 8g is this next version or not, Moto cannot tell me because the shop support people don't have any info on a version 8g even in existance.

All of this is typical in my experience with Moto as a level 2 shop. I am going to sit tight, call them daily and when the next version is released, whether that be 8g or something else, I will pst here and this is a no charge warranty repair.

Sorry I was not clear.
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Aitm908

Aug 14, 2004, 6:56 PM
Well, hopefully they will "fix" the speakerphone not working when phone is closed issue with the next release WHEN they RECALL the phone for the "twisted" camera. Apparently, they are getting a lot of complaints from customers regarding this issue. So we shall see. And will anxiously await this message board regarding when the new firmware is out it appears to be one of the few reliable sources for accurate information at times.
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Level 2

Aug 14, 2004, 7:01 PM
I have a fix for the twisted camera. I ordered a bunch of flip case parts, as the plastics dont survive a disassembly. I will have all of those parts in next Saturday.

I will post that too once I fix mine. 😁
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bigack

Aug 14, 2004, 7:04 PM
Level 2 said:
I have a fix for the twisted camera. I ordered a bunch of flip case parts, as the plastics dont survive a disassembly. I will have all of those parts in next Saturday.

I will post that too once I fix mine. 😁



how can you tell if its twisted??? i dont think mine is!!!
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Level 2

Aug 14, 2004, 7:06 PM
When you hold the camera level and take a pic, the photo looks like a bad guy scene from an old episode from Batman... 🤣
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bigack

Aug 14, 2004, 7:09 PM
Level 2 said:
When you hold the camera level and take a pic, the photo looks like a bad guy scene from an old episode from Batman... 🤣


heck that only happens at night then!!!!
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Aitm908

Aug 14, 2004, 7:06 PM
Great news! Because I've already dropped my phone, and mmm bent the "ventilation" opening for the earpiece. Too bad they didn't make the "ventilation" area have an opening so that you can use it as something to talk into, thus using the speakerphone when the phone is closed a reality.. why have it on the v600 but not the v710? I just don't understand. Its too cumbersome to hold open when driving because its so freakin huge... My gf is gonna be like, "I told you to stick with the Samsung 670." Shutup already will ya....😁
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Level 2

Aug 14, 2004, 7:08 PM
LOL!!! Are you in the NY Metro Area?
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Aitm908

Aug 14, 2004, 7:37 PM
Yes... but I am NOT driving into NYC to get this POS phone fixed.. btw.. Motorola never hyped up this phone as much as "we" did the past two months!! WE are the ones who wrote all those freakin comments, and waited anxiously while they slept knowing full well **** wasnt ready.. Unless you get the upgrade, and fix my camera at the same time.. 😁
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Level 2

Aug 14, 2004, 7:55 PM
Actually, I am in LI, just outside of Queens. Thats cool, whenever you want it done, I will have the parts...
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Aitm908

Aug 16, 2004, 5:05 PM
Everyone should go to Verizon's website, and write them an email. In order to get the speakerphone to work with the phone closed, it just merely requires a software upgrade. Let's
"force" Verizon to ask Motorola to include it in their next upgrade! Come on!! Power to the people! (and more importantly, to make my gf be quiet about the featuer not working with the phone closed)..............

http://www.verizonwireless.com/b2c/contact/index.jsp »

PLEASE DO THIS....
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sammy2

Aug 16, 2004, 5:47 PM
good idea. complaing without efficiently communicating to the folks that can actually do something about it is a waste of time (albeit it can feel good).
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Aitm908

Aug 16, 2004, 5:49 PM
PLUS, we can help bring down their customer service centers to a grinding halt.

The point is : JUST DO IT!!!! as Nike would say!

If we complain, and they get thousands of them, the people reading the emails would complain to uppermanagement who just MIGHT take action.

Only problem is, we might have to bombard them on a daily basis. Mmmm... too bad no way to automate it.......
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Almighty1

Aug 15, 2004, 7:10 AM
Any ideas what's causing p2kman not to work on the V710? It uses the same drivers that PST installs.
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Level 2

Aug 15, 2004, 10:38 AM
I have not tried it on this phone, yet. From the v60c days, I remember it being very cranky. We used it to change the outside banner; 'Verizon Wireless' to 'NYCOM' or mine said 'Im BUSY'. I think we had to have the battery off and I used a power supply with the JR board...

Anyway, I am going to wait until I have one in the shop I can afford to 'lose', just in case...
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Almighty1

Aug 15, 2004, 5:39 PM
yeah, good idea.
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jimspobox

Aug 14, 2004, 5:13 PM
*228 does not update your software....it updates the towers mainly for roaming.

You update the software and the firmware at any Verizon store. That is the only way.

Even a new phone may need a software update. Jush check which version youi have and call Verizon and see what they have. The manual tells you how to check your version number.
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Aitm908

Aug 14, 2004, 6:02 PM
Please tell me you ARE USING THE V710's speakerphone with it CLOSED?! i JUST got off the phone with a Verizon representitive who said he uses the phone, and that upgrading the firmware will not make this work! So is your V710's speakerphone working when the phone is closed?!
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jimspobox

Aug 14, 2004, 6:15 PM
Why would you want to use the phone with it closed. Don't you know the mic in on the inside of the phone.

With it closed, you would greatly reduce the quality and volume to the other peson making it very hard for them to hear you. Just keep it open, why would that be a problem?
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samkatz

Aug 14, 2004, 6:20 PM
well if it were a true speakerphone, it would have a separate mike on the outside, just like, it uhh has a second speaker.

It's not surprising that 100's on these forums find this design odd.

The idea is that you shud be able to put your phone down on a table or next to you in your car, safely closed, and talk on it.
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Level 2

Aug 14, 2004, 6:25 PM
I can't argue with you there at all. I never could get my v60s to do that in a phone call either.
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Aitm908

Aug 14, 2004, 7:23 PM
Well, all I know is that the v600 does it, but not the v710... 😁
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Almighty1

Aug 15, 2004, 7:14 AM
the mike is not really on the inside since the sound can still make it back to the inside from the slits where the charging port is. Since if the speakerphone will work with the phone opened when the speaker is being sealed by the surface of the table, etc and still works, the mic will work too.
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samkatz

Aug 15, 2004, 8:37 AM
tested the speakerphone last night while on a call, the mic is definitely the little hole on right bottom inside of phone' I think closing flip would make it hard for person at other end to hear....

but I still want to be able to close the phone since I rarely use speakerphone for conversations(everyone hates the effect) but mostly to listen to my varioious voice mails, etc while driving.
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Almighty1

Aug 15, 2004, 9:23 AM
The mic is the little hole but if you look on the right side of where the data cable goes, the opening does make it back there. So the mic is really between the inside where the hole is and outside of the phone and if the voice can get in on the small opening on the side of the right hand side of the bottom port, then it might work. I don't think I'll use the speakerphone unless I'm alone or it's a call that I want people surrounding me to be a part of.
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Aitm908

Aug 14, 2004, 6:24 PM
You know.. its funny because when me and my friend tested his v600 speakerphone with it closed, neither of us noted a degredation in quality. So yes, I would want to use it wth the phone closed. In regards to what reason I'd want to, simply because he could.

How does Motorola expect this phone to be its flagship product when its not up to par compared to its own phones? Its like the 7 series by BMW. That is its flagship car. No other in its production line comes close to it, and can be customized in more ways then you would know about.

So, yes I do expect the 1.2 megapixel to be DECENT indoors, and speakerphone to be used WHEN CLOSED... Good thing I am on a 1 yr plan, and will be switching to either the LG phone with CCD, or the Sony...
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mckey_d

Aug 14, 2004, 5:55 PM
only updates current roaming settings and prgorams phone into network
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Level 2

Aug 14, 2004, 5:56 PM
Option 1 will also reset your 4 digit unlock code to the last 4 digits of your cellular number.
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mckey_d

Aug 14, 2004, 5:58 PM
finally someone who knows what they are talking bout.....level 2? that mean tier 2 in some catagory working for verizon?
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h34d

Aug 14, 2004, 6:05 PM
alot of us are in some form of tech support, you can tell by some of the responses...
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Level 2

Aug 14, 2004, 6:23 PM
Level 2 Repair Shop for Motorola Cellular, in the NY Metro Area. Thanks. 😁
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sammy2

Aug 14, 2004, 9:32 PM
Can someone please summarize this subject using the numbers below so we can all follow. It has been difficult to follow each link and sublink in this overall thread:

1. Can the speaker phone be used with the phone closed without the call being disconnected?

2. If so on #1 can the other person hear you reasonably well given that the speakerphone is on the inside?

3. Can the Verizon stores and some third party vendors repair the camera twist if in fact it is a problem with the phone you have?

4. Can the Verizon stores and some third party vendors upgrade the firmware when the upgrade comes out?

5. Will Verizon give you or significantly discount a BT speaker given the poor design of the speaker phone?

6. Will Verizon guarant...
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jmsilver99

Aug 14, 2004, 10:09 PM
sammy2 said:
Can someone please summarize this subject using the numbers below so we can all follow. It has been difficult to follow each link and sublink in this overall thread:

1. Can the speaker phone be used with the phone closed without the call being disconnected? NO

3. Can the Verizon stores and some third party vendors repair the camera twist if in fact it is a problem with the phone you have? NO, LIKE I SAID IN OTHER POSTS THE CAMERA SUCKS, ACCORDING TO LEVEL2 EVENTUALLY THOUGH THEY MAY BE ABLE TO FIX THIS, EITHER WAY CAMERA STILL SUCKS, ANYONE THAT SAYS OTHERWISE EITHER WORKS FOR VERIZON, MOTOROLA OR IS DEEPLY IN LOVE WITH EITHER OF THE TWO, OR ON CRACK - AND YES, EVEN THOUGH ITS A PHONE THE CAMERA SUCKS
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Level 2

Aug 14, 2004, 10:28 PM
Well said... let me just add to 6&7:

6. Crack is wack, glue would produce the same effect. 😎

7. The actual issue with the camera is not the camera itself, but the processor inside the phone. It is just not strong enough to handle what it is being told to do.

I have had some success with pix quality manually setting the camera to indoor/outdoor, which takes pressure off the processor, but the bottom line is the previous fact.

It may be possible in future software upgrades, and speaking from my shop expereince with Moto, there will be many, that the pix quality will improve. But it will never be a Sony DC9, and by the time it is as good as the LG7000, there will be better ones out there.

Kinda off the topic, and I am an ...
(continues)
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AnxiousOne

Aug 14, 2004, 10:34 PM
jmsilver99 said:
sammy2 said:
Can someone please summarize this subject using the numbers below so we can all follow. It has been difficult to follow each link and sublink in this overall thread:

1. Can the speaker phone be used with the phone closed without the call being disconnected? NO

3. Can the Verizon stores and some third party vendors repair the camera twist if in fact it is a problem with the phone you have? NO, LIKE I SAID IN OTHER POSTS THE CAMERA SUCKS, ACCORDING TO LEVEL2 EVENTUALLY THOUGH THEY MAY BE ABLE TO FIX THIS, EITHER WAY CAMERA STILL SUCKS, ANYONE THAT SAYS OTHERWISE EITHER WORKS FOR VERIZON, MOTOROLA OR IS DEEPLY IN LOVE WITH EITHER OF THE TWO, OR ON CRACK - AND YES, EVE
...
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jmsilver99

Aug 14, 2004, 10:47 PM
First, I didnt say anyone was retarted. The "crack" comment was meant to be humorous, if you dont have a sense of humor I apologize for offending you.

"as loud as the T720" - I will give you that but wasn't the T720 a piece of crap? Thats not my opinion, its everyone elses.

I agree on the speakerphone and the other features. They are great. But that the fact that the speakerphone cant be used with the phone closed on Motorola's "flagship" phone is a bit pathetic.

The camera, which was "hyped" to be the best of the camera phones, actually one of the few megapixel currently released in North America, is "twisted" and takes completely "out of focus" and blurry pictures indoors. I just expected more from Motorola's latest.

M...
(continues)
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AnxiousOne

Aug 14, 2004, 10:51 PM
jmsilver99 said:
First, I didnt say anyone was retarted. The "crack" comment was meant to be humorous, if you dont have a sense of humor I apologize for offending you.

"as loud as the T720" - I will give you that but wasn't the T720 a piece of crap? Thats not my opinion, its everyone elses.

I agree on the speakerphone and the other features. They are great. But that the fact that the speakerphone cant be used with the phone closed on Motorola's "flagship" phone is a bit pathetic.

The camera, which was "hyped" to be the best of the camera phones, actually one of the few megapixel currently released in North America, is "twisted" and takes completely "out of focus" and blurry pictures indoors. I just expec
...
(continues)
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AnxiousOne

Aug 14, 2004, 10:54 PM
jmsilver99 said:
First, I didnt say anyone was retarted. The "crack" comment was meant to be humorous, if you dont have a sense of humor I apologize for offending you.

"as loud as the T720" - I will give you that but wasn't the T720 a piece of crap? Thats not my opinion, its everyone elses.

I agree on the speakerphone and the other features. They are great. But that the fact that the speakerphone cant be used with the phone closed on Motorola's "flagship" phone is a bit pathetic.

The camera, which was "hyped" to be the best of the camera phones, actually one of the few megapixel currently released in North America, is "twisted" and takes completely "out of focus" and blurry pictures indoors. I just expec
...
(continues)
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AnxiousOne

Aug 14, 2004, 10:56 PM
AnxiousOne said:
jmsilver99 said:
First, I didnt say anyone was retarted. The "crack" comment was meant to be humorous, if you dont have a sense of humor I apologize for offending you.

"as loud as the T720" - I will give you that but wasn't the T720 a piece of crap? Thats not my opinion, its everyone elses.

I agree on the speakerphone and the other features. They are great. But that the fact that the speakerphone cant be used with the phone closed on Motorola's "flagship" phone is a bit pathetic.

The camera, which was "hyped" to be the best of the camera phones, actually one of the few megapixel currently released in North America, is "twisted" and takes completely "out of focus" and b
...
(continues)
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Almighty1

Aug 15, 2004, 8:45 AM
I completely agree with you since as consumers, we have a right to complain when a product is not as good as advertised.

The T720 was a piece of crap, compare the V710's volume to a V60c/i and you'll see that the V710 is really low on volume which would be easy to fix if p2kman would work on the phone.

As for the camera, it should atleast be decent since it's not a 5MP camera but it should perform atleast decently.

While we all are trying to be believers that everything we buy is flawless, when there are flaws, it's better to admit it. Ofcourse, nothing is perfect in life but it seems like they didn't do too well in testing the product before putting it in production. Many of the things could have been redesigned before they pro...
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Aitm908

Aug 16, 2004, 5:27 PM
CAN YOU PEOPLE PLEASE GO TO VERIZON'S WEBSITE AND SEND THEM AN EMAIL FROM THE CONTACT US PAGE SO THEY UPDATE THE PHONE'S SOFTWARE TO ALLOW THE SPEAKERPHONE FUNCTIONALITY TO WORK WITH IT CLOSED?!

www.verizonwireless.com 🙂
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Heymjo

Aug 15, 2004, 12:20 AM
I posted this the other day. I wrote to Motorola to ask about the speakerphone and using it with the flip closed. This is the response they sent me:

Thank you for contacting Motorola E-mail Support.

Regarding your concern, it is in fact not possible to use the Speakerphone feature with the flip closed in the V710 phone. We apologize for all the inconvenience that this may cause you. Should this feature be modified in the future, it should be done by a software fix. This type of fixes are launched based on an agreement between Motorola and Verizon, wanting to modify a specific feature of a phone. There are no such fixes available for the time being. However, feel free to contact Motorola or Verizon in the future to verify if any feat...
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