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Motorola V710


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What accessories are returnable?


May 26, 2006, 8:20 AM
I know on the settlement letter it specifically mentioned you can return the following for a refund:

Extended Battery
Leather Case
Phone Tools
(something else that escapes me)

It mentioned nothing about bluetooth headsets. But, I'm reading here that you can return any accessory as long as you have a receipt. Is this really true?


May 26, 2006, 9:31 AM
Unfortunately NO. They have limited the accessories that you can return to ones that seem to be specific to the V710 and are listed. The list does not make a lot of sense since they allow the return of a bluetooth installed car kit but they did NOT include some accessories which I think they should have, such as the car charger.

May 26, 2006, 10:02 AM
I emailed the settlement administrator who replied that any compatible accessory will be reimbursed even if not on the list if receipt sent with item

May 26, 2006, 9:26 PM
If they hold to that, then great. First time anywhere that I have heard this. Can you post email? They had best post this on site or there will be a lot of upset people.

May 30, 2006, 5:29 PM
Here are the only returnable accessories in the V710 settlement.
The following accessories that are compatible solely with the Motorola V710 phone can be returned to Verizon Wireless for a refund pursuant to the settlement:

Extra standard battery - Model 66510
Extended battery - Model 66509
Leather case - Model MOT710CAS
Extra holster - Model 66516
HF Kit hang cup - Model SYN999B or 66512 Bluetooth installed car kit - Model 89642 or 66554
Mobile phone tool- Model 98653H
Replacement antenna - Model RLN5712A

May 30, 2006, 6:29 PM
here is the message (different ) they sent to me

You may return any accessory as long as it is V710 compatible. Please note that you will only receive credit for those accessories which you are able to provide a purchase receipt for.

Thank You,

Settlement Administrator

May 31, 2006, 2:08 AM
Over in the HowardForums site there are several people who sent in accessories that were V710 compatible but not on the published list, and they got NO credit for them. One person sent in a bluetooth headset and it did not count. Worse, they probably won't get the accessories back. I believe the intent was to allow accessories that were only compatible with the V710, as others could be used with other phones.

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