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preferred roaming list update

dragonmaster

Sep 18, 2005, 4:53 PM
I was reading through the VZW site today and found this.

http://www.verizonwireless.com/b2c/dispatcher?action ... »

They say you should dial *228 every couple of months to update your "preferred roaming list". Has anyone done this? Is it a good idea? Does it update the firmware (and get rid of the copy option)?

Thanks...

PS. Does anyone know how to complain to VZW about lack of service in a particular area?
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skybound77

Sep 20, 2005, 9:27 AM
Do your "*228" update no less than once a month! I do it with my US Cellular. I did it when I had Verizon Wireless as well! Once a month is fine! Hope that helps! 🙂
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MasterShake

Sep 21, 2005, 6:33 PM
PRL update is unlikely to help your service problems, but won't hurt anything. Give it a try.

If you are in a servive hole, good luck getting anything done about it. If you keep calling their customer service, they will eventually send someone to your area to perform a test. They will say that their findings were within their standards and that they "do not guarantee service inside of buildings" and will also probably suggest getting a new phone.

PRL updates are not capable of updating your firmware.
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Coolminer

Sep 22, 2005, 9:31 PM
1.
For those who are dissatisfied with your Vzn service and would like to cancel service w/o paying the early termination fee, your opportunity will be available in Oct 2005 due to the new Vzn Administrative Fee.

COPY OF VZN RESPONSE:
I appreciate the time you have taken to contact us regarding the Administration charge being initiated on October 01, 2005. My name is Cathy, and I am eager to assist you.

The Administrative Charge is an assessment which helps defray certain costs we incur, currently including charges we, or our agents, pay local telephone companies for delivering calls from our customers to their customers fees and assessments on network facilities and services, and certain costs and charges associated with proce...
(continues)
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dragonmaster

Sep 22, 2005, 9:54 PM
Funny enough, I actually like VZW. That said, I do have a connection issue.

My ideal solution would be to make them give me service in my dead zone, but I don't know of any way to make that request...

😢
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agoodlet

Sep 23, 2005, 4:56 PM
i like em too... no problems on my side... i got my v710 for -150 after rebates 😁
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