preferred roaming list update
http://www.verizonwireless.com/b2c/dispatcher?action ... »
They say you should dial *228 every couple of months to update your "preferred roaming list". Has anyone done this? Is it a good idea? Does it update the firmware (and get rid of the copy option)?
PS. Does anyone know how to complain to VZW about lack of service in a particular area?
If you are in a servive hole, good luck getting anything done about it. If you keep calling their customer service, they will eventually send someone to your area to perform a test. They will say that their findings were within their standards and that they "do not guarantee service inside of buildings" and will also probably suggest getting a new phone.
PRL updates are not capable of updating your firmware.
For those who are dissatisfied with your Vzn service and would like to cancel service w/o paying the early termination fee, your opportunity will be available in Oct 2005 due to the new Vzn Administrative Fee.
COPY OF VZN RESPONSE:
I appreciate the time you have taken to contact us regarding the Administration charge being initiated on October 01, 2005. My name is Cathy, and I am eager to assist you.
The Administrative Charge is an assessment which helps defray certain costs we incur, currently including charges we, or our agents, pay local telephone companies for delivering calls from our customers to their customers fees and assessments on network facilities and services, and certain costs and charges associated with proce...
My ideal solution would be to make them give me service in my dead zone, but I don't know of any way to make that request...