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LG enV Touch VX-11000


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Voice recognition


Jan 14, 2010, 7:43 AM
No matter how many times I've calibrated my voice into the phone it only connects me to the right person maybe 2 times out of 5.

I say Cathy and it wants to connect me to Mom. I say NO... repeating the name doesn't help and I give up.

Any ideas??

Jan 16, 2010, 11:39 AM
yeah,get an Iphone. sorry couldnt resist my daughter has your phone and has had nothing but problems. honestly i hope you can resolve your problem

Jan 17, 2010, 10:56 AM
I find the voice recognition of the Touch very good over a Bluetooth headset. Are you using a headset or the speakphone? Also, you have to get the rhythm right and it helps to add the number category if there's more then one number for the contact. For instance:

"Call Tom (slight pause) mobile" if Tom has both home and mobile numbers.

You could also check which firmware your phone is using. If it's not the latest you can get it updated at the Verizon store.

Jan 17, 2010, 5:34 PM
I agree with you Abbyoh7 I think this is the worst voice recognition phone I ever had. My Voyager wasn't bad at all but the EnV touch is way off.

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