I just got my ENV Touch yesterday... I'm happy with it so far, but the hinge on the microphone end of the phone seems kinda loose.
I upgraded from the original ENV and that phone seems to have the same problem, but I cant remember if it had that problem since day one or if it just happened over time.
Is this a general problem with the way this phone was manufactured or do I need to get it replaced with a new one???... Its not REALLY bad just barely noticable, but I would think a brand new phone should be solid and not have any loose hinges...
I had the Env2 before this and had that problem with one of the Env2's I had.. I traded it in and got a new one and didn't have that problem again. I got the EnV touch a few days ago and I haven't noticed bad hinges. Maybe take it in and try for a new one.
Mine had the same hinge problem. It also kept rebooting. Tell them it keeps rebooting and they will give you a new one. My new one had a tighter hinge in the beginning, but it's loosening up the more I use it. I guess I'll just live with it. The phone is great in all other aspects.