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BlackBerry Storm 9530


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software update question


Oct 30, 2009, 9:53 PM
my friend is using the storm 1 and hes not very savvy so he asked my help but i am stuck. he did the software upgrade that verizon offered to do that makes the storm 1 like the storm 2, (fixing the lagging and keyboard issues). he did the upgrade but now some interesting things are happening. when a contact sms's him, if they are a bbm contact it comes under bbm and not sms/mms. its the weirdest thing. if the same person sends an mms msg it comes under sms/mms. i tried everything, and i even called my friend that did the upgrade and she says that she doesn't have that problem. just for giggles i went under the bbm options and removed the link between the bbm and blackberry contact and that didn't work either. anyone know what to do? Confused

Oct 31, 2009, 9:15 AM
Did you do a battery pull after you removed the link? If that doesn't work, try removing the pin from the contact, that way there is no way that the BB can link the two. It will be forced to consider the two as different contacts. From what I've read, I think we are SOL (unless we remove the link and pin). I think that's the way it works...for now. Just a quick question though, why would someone that your friend has on BBM txt him anyway?

Nov 1, 2009, 11:06 PM
we all work together so i send mass txt msg to other co-workers its easier to include him instead of copying and pasting to BBM... unless u know something i dont know Very Happy

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