I work in a contact center and we cant just go to a store and get a phone, we have a separate website we have to go to to order phones, and of course the Curve is not there for us to order.!!! đŋ
...
Did you try ordering through EDRP?
...
yeah go thru employee telesales 1-888-876-8381, i ordered mine this morning @ 10:30am, its not 6 and it still doesn't have a tracking number so i prolly wont get it till monday or tuesday đŋ see thats one of the things that blows about being an employee, customers have theirs in their hands today from the store if their available, i saw it on the main site last night @ 12:30 am but couldn't order it till this morning because of employee departments hours XP o well, at least its ordered and will be in the mail soon... hopefully...
...
Make sure u give us a review on it. I'll trust your judgement over anyone else's well any employee because regular customers usually give a bad rating for the smallest of small things keep us posted. I'm thinking of waiting until they arrive to get it in my hand.
...
of course! i got the email this morning saying its supposed to be here today but when i went to the ups site to track it they scheduled the delivery for monday âšī¸ so i'll have to wait another 2 days before i have it unless it really does come today but i'll make sure and post a review on it once i get a chance to play around with it, i've already been scouring the users guide since this will be my first berry đ i'm in advanced tech supt btw, just so you all will know where i'm at in the company đ i'll post again soon, today will be spent hitting the refresh button on the ups tracking page repeatedly đ
...
Sounds good I'm temepted to order mine now.
...
still waiting... its now 9:15am CST where i'm at and there hasn't been any activity on the package today... there was another post some guy said it'd be here by 10:30am since it was overnight, i told him i'd love to believe him but i'm not getting my hopes up... we'll see, usually ups will have an "out for delivery" scan activity before they actually scan as delivered... i'll post my review when i've had a chance to play with it đ
...
hey all i just got my curve i'm shaking in anticipation as i plug it into the charger, the rest of the day will be spent playing on it and i will post my review shortly đ
...
edrp doesnt work the way im needing to order it, i need it for a new line, and im trying to get it on a advantage club line but the site does not have it on it.
im not eligible for an upgrade on my actual employee line
...
gross man that sucks i'm sorry âšī¸
...
I'm not an employee but my gf is, and she put me under her advantage line account thing. This means that I can't order mine either yet. The employees at her store are clueless and aren't even aware the Curve is out already so they couldn't tell me when "employees" were going to be able to order a Curve for themselves. Does anyone have any idea? MIZZSPRINT, you seem to be well connected at Sprint?
...
I just ordered mine for my main line through employee telesales. We can only order through that number if the line is for the EDRP not the advantage club.
...
Thanks đ . I'm not familiar with the Sprint lingo though, what is the difference between advantage club and EDRP? I think I have the advantage club line, when will I be able to order mine? Sucks to be me huh??
...
Your gf has the EDRP line, it's the line with unlimited minutes and stuff with no charge per month. If you pay $15 or more you have the advantage plan. Basically EDRP goes through the employee telesales, and advantage club upgrades go through the website so if it's not up there you have to wait until it's available. Since your gf has the EDRP she can call in to get hers.
...
She doesn't even want one âšī¸
...
Since I was an idiot and signed up for the Reconnect with direct connect. When I tried to upgrade my phone they transferred me back and forth five times and then someone finally told me they would have to put my order on paper, they couldnt offer me an order number or anything I would have to wait for an email. What's pissing me off is I called Monday to upgrade and the damn girl didn't put the order in.
I'm so frustrated right now and on top of that im sick âšī¸
...
Now you know how each non employee customer feels. But I will remain loyal to Sprint as there coverage is definitively the best. May the Curve be with you.
...
I've always sympathized with why customers hated customer service. It's because the company rolls things out and leave it halfa$$ done until it becomes a big problem.
...